Grateful for Customer Experience — Tuesday CX Thoughts
Given this is the Tuesday leading up to Thanksgiving in the U.S., I would like to speak about customer experience […]
Tuesday CX Thoughts (TCXT)
Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
Check out our most recent stories, grab your favorite drink and start reading!
The Unavoidable Link Between Superior Customer Experiences and Employee Experience — Tuesday CX Thoughts
With an astounding 80% of the US workforce disengaged professionally, how can we as CX leaders expect our associates to […]
TCXT XDay Edition: The Power of Finding Your ‘Why’
My team and I hosted a couple hundred customers, industry folks, and friends a few days ago at our annual […]
Horror Stories In Customer Experience [Video] — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s CX Talk Below! We’ve all had those “unrecoverable” situations in […]
Not My Problem — Tuesday CX Thoughts
Don’t feel like reading? Check Out This Week’s Talk: It can take a long time to build a relationship with […]
