Wrong CX Response? “Do What You Want!” — Tuesday CX
I recently had an experience that really stands out – but not in a good way. Some days are so […]
Tuesday CX Thoughts (TCXT)
Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
Check out our most recent stories, grab your favorite drink and start reading!
Do You Trust Your Customers? — Tuesday CX Thoughts
I have been fortunate enough to see a fast evolution in business, the retail industry, technology, and in customer experience. […]
Everything You Do Is About the Experience — Tuesday CX Thoughts
This is a somber week. I grew up in areas that were exposed to wildfires, every summer in Montana we […]
Taylor, Beyonce, and NPS — Tuesday CX Thoughts
In a Hurry? We’ve Got You! Listen to this week’s Blog Post Review: Often when we write about customer experience, […]
Have You Heard? Times Two! — Tuesday CX Thoughts
Are you too busy to read? We’ve got you! Listen to this week’s topic review: I have to admit there […]
