That’s Not Two Day Delivery — Tuesday CX Thoughts
We certainly have come a long way when it comes to getting items that we want and getting them quickly. […]
Tuesday CX Thoughts (TCXT)
Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
Check out our most recent stories, grab your favorite drink and start reading!
Thank You For Your Ongoing Support of our Business — Tuesday CX Thoughts
I have the opportunity to volunteer every week at the Farmer’s Market, managed by the Kaiser High School Parent-Teacher-Student Association. […]
Wrong CX Response? “Do What You Want!” — Tuesday CX
I recently had an experience that really stands out – but not in a good way. Some days are so […]
Do You Trust Your Customers? — Tuesday CX Thoughts
I have been fortunate enough to see a fast evolution in business, the retail industry, technology, and in customer experience. […]
Everything You Do Is About the Experience — Tuesday CX Thoughts
This is a somber week. I grew up in areas that were exposed to wildfires, every summer in Montana we […]
