Customer effort score

Safeway NPS & Customer Experience Insights 2025

Customers are more open than ever about sharing their positive or negative experiences. And when it comes to Safeway, recent […]

What separates a good grocery store from a great one? According to thousands of shoppers, Meijer NPS of 50 is […]

Imagine your friend calling you and asking for a suggestion about a grocery shop, and you can remember that you’ve […]

In the grocery store industry, our customer service level is one of the most essential elements when building a strong […]

Think about the last time you had a really positive experience at a store or with a service. As you […]