The Customer Experience of CX
Moving from how-do-we to how-did-we The core of every customer experience is every customer you will interact with. Those customers […]
Market Research
Six reasons to choose an alternative to SurveyGizmo
The science of research is continuously advancing, and market research has turned into a full-blown major industry. From airlines to […]
How Searchlighter assess employment and educational engagement programs in their community to maximize social inclusion
What is Searchlighter? Searchlighter is a UK based nonprofit organization whose core field of work is in Monitoring and Evaluation […]
Consumer pulse: Bifocal optimism & questioning the American Dream
It is safe to say that COVID-19 has had an immeasurable impact on the global economy. But closer to home, […]
Concept Testing: Definition, Methods & Examples
As a product manager, I get requests for adding new features to our existing products daily. Along with that, people […]
