Run an automated customer experience program with API integrations
Application Programming Interface (API) lets different apps talk to one another. APIs facilitate interaction between different devices and applications by […]
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7 Reasons businesses should focus on brand NPS
Brand Net Promoter Score (NPS) is a way to measure customer loyalty and, hence gives an idea about the company’s […]
How real-time feedback tools can boost employee engagement and productivity
Like many companies, you might be doing a quarterly or annual employee performance review. You might also run an evaluation […]
Problem survey solutions: 7 common business problems & how to handle them
Survey solutions are used to perform market research and gain insights into people’s choices, opinions, and experiences. Surveys are used […]
How to use an analytics software for Conjoint Analysis
Conjoint analysis is a statistical method to find how people make choices and decisions. Respondents are shown different combinations of […]
