What is the best time to send a survey to get the highest responses?
Timing is a crucial factor when it comes to conducting surveys. It can be the difference between receiving disappointing response […]
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Ranemaker Institute applies inclusion accountability metrics to measure effectiveness
Ranemaker Institute is an organization that helps individuals, organizations and cities to understand how to discuss inclusive innovation that builds […]
Run an automated customer experience program with API integrations
Application Programming Interface (API) lets different apps talk to one another. APIs facilitate interaction between different devices and applications by […]
7 Reasons businesses should focus on brand NPS
Brand Net Promoter Score (NPS) is a way to measure customer loyalty and, hence gives an idea about the company’s […]
How real-time feedback tools can boost employee engagement and productivity
Like many companies, you might be doing a quarterly or annual employee performance review. You might also run an evaluation […]
