{"id":797685,"date":"2022-06-01T15:45:00","date_gmt":"2022-06-01T15:45:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%83%bb%e3%83%87%e3%82%b6%e3%82%a4%e3%83%b3%ef%bc%9acx%e3%81%ae%e6%84%8f%e5%91%b3%e3%81%99%e3%82%8b%e3%82%82%e3%81%ae\/"},"modified":"2022-06-01T15:45:00","modified_gmt":"2022-06-01T15:45:00","slug":"%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%83%bb%e3%83%87%e3%82%b6%e3%82%a4%e3%83%b3%ef%bc%9acx%e3%81%ae%e6%84%8f%e5%91%b3%e3%81%99%e3%82%8b%e3%82%82%e3%81%ae","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ja\/%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%83%bb%e3%83%87%e3%82%b6%e3%82%a4%e3%83%b3%ef%bc%9acx%e3%81%ae%e6%84%8f%e5%91%b3%e3%81%99%e3%82%8b%e3%82%82%e3%81%ae\/","title":{"rendered":"\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30c7\u30b6\u30a4\u30f3\uff1aCX\u306e\u610f\u5473\u3059\u308b\u3082\u306e"},"content":{"rendered":"

\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3\u306f\u3001\u4eba\u9593\u306e\u6210\u679c\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3059\u3002 \u7279\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u304b\u3089\u5f97\u3089\u308c\u308b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3084\u6e80\u8db3\u5ea6\u3001\u30cb\u30fc\u30ba\u3084\u72b6\u6cc1\u3068\u306e\u95a2\u9023\u6027\u306a\u3069\u3067\u3059\u3002 \u4f53\u9a13\u306f\u3001\u8aac\u5f97\u3001\u523a\u6fc0\u3001\u5a2f\u697d\u3001\u60c5\u5831\u63d0\u4f9b\u306a\u3069\u306e\u76ee\u7684\u3067\u30c7\u30b6\u30a4\u30f3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u8a71\u3057\u3066\u307f\u3088\u3046\u3002<\/span><\/p>\n

\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3\u3068\u306f\uff1f<\/h2>\n

\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3\u3068\u306f\u3001\u4eba\u9593\u306e\u305f\u3081\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u30e1\u30c7\u30a3\u30a2\u3001\u60c5\u5831\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u30c7\u30b6\u30a4\u30f3\u3059\u308b\u3053\u3068\u3067\u3059\u3002 \u7d4c\u9a13\u5024\u8a2d\u8a08\u306f\u3001\u6a5f\u68b0\u306e\u52d5\u4f5c\u3092\u3088\u308a\u5b89\u5168\u306b\u3059\u308b\u3001\u7279\u5b9a\u306e\u9867\u5ba2\u5c64\u306b\u88fd\u54c1\u3092\u8ca9\u58f2\u3059\u308b\u306a\u3069\u3001\u6b63\u78ba\u306a\u7d50\u679c\u3092\u3082\u305f\u3089\u3059\u30b1\u30fc\u30b9\u304c\u591a\u3044\u3002<\/span><\/p>\n

QuestionPro\u306f\u3001\u30c7\u30b6\u30a4\u30f3\u3084\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3001\u512a\u308c\u305f\u30a2\u30f3\u30b1\u30fc\u30c8\u30c7\u30b6\u30a4\u30f3\u3001\u30c6\u30fc\u30de\u3084\u8868\u793a\u306a\u3069\u306e\u5e83\u5927\u306a\u6a5f\u80fd\u306a\u3069\u3001\u6700\u3082\u52b9\u679c\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e1\u3064\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u8272\u3084\u30d5\u30a9\u30f3\u30c8\u30b5\u30a4\u30ba\u3092\u8abf\u6574\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 QuestionPro\u306f\u4f7f\u3044\u3084\u3059\u304f\u3001\u8ab0\u3067\u3082\u7c21\u5358\u306b\u5229\u7528\u3067\u304d\u308b\u3001\u3053\u308c\u3053\u305d\u304cQuality experience design\u306e\u76ee\u6307\u3059\u3068\u3053\u308d\u3067\u3059\u3002<\/span><\/p>\n

\u79c1\u305f\u3061\u306f\u3001\u30ea\u30b5\u30fc\u30c1\u30fb\u30b5\u30fc\u30d9\u30a4\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u306e\u88fd\u54c1\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u30ea\u30b5\u30fc\u30c1\u30fb\u30b9\u30a4\u30fc\u30c8\u30b5\u30fc\u30d9\u30a4\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068CX\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u4e16\u754c\u3092\u5909\u3048\u3001\u305d\u308c\u306f\u79c1\u305f\u3061\u306eCX\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u6700\u9ad8\u306e\u3082\u306e\u3092\u5c4a\u3051\u3066\u304d\u307e\u3057\u305f\u3002 QuestionPro\u306f\u3001\u5f37\u529b\u306a\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306e\u9023\u643a\u3082\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n

QuestionPro\u306f\u3001Salesforce\u3001Microsoft Dynamics\u3001Tableau\u3001\u305d\u306e\u4ed6\u8907\u6570\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u30c7\u30fc\u30bf\u3068\u5206\u6790\u3092\u7d71\u5408\u3057\u3001\u5805\u7262\u306aAPI\u3067\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30c7\u30fc\u30bf\u3092\u5b8c\u5168\u306b\u5236\u5fa1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u305f\u3081\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3<\/h2>\n

\u4eba\u9593\u4e2d\u5fc3\u306e\u8003\u3048\u65b9\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u3088\u308a\u826f\u3044\u4f53\u9a13\u3092\u30c7\u30b6\u30a4\u30f3\u3059\u308b\u305f\u3081\u306e\u5fc5\u8981\u6761\u4ef6\u3067\u3059\u3002<\/span><\/p>\n

\u4f53\u9a13\u306f\u3001\u3059\u3079\u3066\u306e\u30c7\u30a3\u30c6\u30fc\u30eb\u3084\u77ac\u9593\u304c\u305d\u306e\u4eba\u306e\u4e2d\u5fc3\u306b\u3042\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002 \u3064\u307e\u308a\u3001\u300c\u4f55\u3092\u4f5c\u308b\u304b\u300d\u304b\u3089\u300c\u4eba\u3005\u304c\u4f55\u3092\u6c42\u3081\u3001\u4f55\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u304b\u300d\u306b\u601d\u8003\u3092\u30b7\u30d5\u30c8\u3055\u305b\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u306d\u3002 <\/span><\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3092\u77e5\u308b\u3053\u3068\u3001\u30cb\u30fc\u30ba\u306b\u8033\u3092\u50be\u3051\u308b\u3053\u3068\u3001\u6587\u8108\u3084\u74b0\u5883\u3092\u8003\u616e\u3059\u308b\u3053\u3068\u3001\u3053\u308c\u3089\u306f\u3059\u3079\u3066\u3001\u4f53\u9a13\u3092\u88fd\u54c1\u306e\u4e2d\u5fc3\u306b\u636e\u3048\u308b\u305f\u3081\u306e\u65b9\u6cd5\u3067\u3059\u3002 <\/span><\/p>\n

QuestionPro\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u4f7f\u308f\u305a\u30aa\u30d5\u30e9\u30a4\u30f3\u3067\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3067\u304d\u308b\u30aa\u30d5\u30e9\u30a4\u30f3\u30a2\u30d7\u30ea\u3068\u3044\u3046\u512a\u308c\u305f\u4f53\u9a13\u8a2d\u8a08\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u308c\u3053\u305d\u304c\u4eba\u9593\u306e\u601d\u8003\u3067\u3042\u308a\u3001\u30cb\u30fc\u30ba\u3092\u898b\u6975\u3081\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306b\u63a5\u7d9a\u3055\u308c\u3066\u3044\u306a\u304f\u3066\u3082\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u81ea\u7531\u306b\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u3088\u308a\u5b9f\u73fe\u6027\u3092\u9ad8\u3081\u3066\u3044\u308b\u306e\u3067\u3059\u3002 \u3053\u308c\u3060\u3051\u3067\u306a\u304f\u3001\u30c6\u30fc\u30de\u3082\u7528\u610f\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u898b\u6804\u3048\u3092\u826f\u304f\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span><\/p>\n

\u3042\u3089\u304b\u3058\u3081\u7528\u610f\u3055\u308c\u305f8\u7a2e\u985e\u306e\u6a19\u6e96\u8272\u306e\u30c6\u30fc\u30de\u3092\u30b9\u30af\u30ed\u30fc\u30eb\u3057\u3066\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u307e\u305f\u3001\u30ab\u30b9\u30bf\u30e0\u30c6\u30fc\u30de\u3092\u8ffd\u52a0\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u3082\u3042\u308a\u307e\u3059\u3002 \u305d\u308c\u306f\u7d20\u6674\u3089\u3057\u3044\u3053\u3068\u3067\u3059\u3088\u306d\uff01\uff1f Background\u3001Header\u3001Footer\u3001Button\u3001Icon\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30c7\u30b6\u30a4\u30f3\u3059\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u304a\u5ba2\u69d8\u306e\u751f\u6d3b\u3092\u697d\u306b\u3057\u305f\u308a\u3001\u559c\u3070\u305b\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u8981\u3059\u308b\u306b\u3001\u3069\u3093\u306a\u306b\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u3066\u3082\uff08\u3042\u308b\u3044\u306f\u3064\u3051\u306a\u304f\u3066\u3082\uff09\u3001\u9867\u5ba2\u306f\u3042\u306a\u305f\u306e\u30b5\u30fc\u30d3\u30b9\u3001\u88fd\u54c1\u3001\u30d6\u30e9\u30f3\u30c9\u3067\u7d4c\u9a13\u3092\u7a4d\u3080\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002 \u30a6\u30a7\u30d6\u30da\u30fc\u30b8\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001\u305d\u3057\u3066A\u5730\u70b9\u304b\u3089Z\u5730\u70b9\u306b\u79fb\u52d5\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u3059\u3079\u3066\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304c\u3001\u611f\u60c5\u3092\u5f15\u304d\u51fa\u3057\u307e\u3059\u3002 \u305d\u306e\u611f\u60c5\u304c\u4f55\u3067\u3042\u308b\u304b\u306f\u3001\u4e3b\u306b\u3001\u305d\u3057\u3066\u5b8c\u5168\u306b\u3042\u306a\u305f\u6b21\u7b2c\u3067\u3059\u3002<\/span><\/p>\n

\u7d50\u8ad6<\/h2>\n

\u8cea\u306e\u9ad8\u3044\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3\u3068\u306f\u3001\u3059\u3079\u3066\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u304c\u5341\u5206\u306b\u8003\u616e\u3055\u308c\u3001\u305d\u306e\u3059\u3079\u3066\u304c\u5354\u8abf\u3055\u308c\u3001\u6226\u7565\u7684\u306b\u5b9f\u65bd\u3055\u308c\u306a\u3051\u308c\u3070\u4e00\u8cab\u6027\u304c\u4fdd\u3066\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002 \u30d1\u30c3\u30b1\u30fc\u30b8\u304b\u3089\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u307e\u3067\u3001\u3059\u3079\u3066\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u4f1d\u3048\u308b\u6a5f\u4f1a\u3067\u3059\u3002 <\/span><\/p>\n

\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30c7\u30b6\u30a4\u30f3\u3092\u5b9f\u8df5\u3059\u308b\u306a\u3089\u3070\u3001\u3082\u306f\u3084\u88fd\u54c1\u3060\u3051\u3067\u306a\u304f\u3001\u4f53\u9a13\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002 \u6587\u5b57\u901a\u308a\u3001\u4f53\u9a13\u3092\u58f2\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002 <\/span><\/p>\n

QuestionPro\u306e\u30c7\u30b6\u30a4\u30f3\u306f\u6700\u9ad8\u54c1\u8cea\u3067\u3059\u3002 <\/span>\u57fa\u672c\u7684\u306a\u30a2\u30f3\u30b1\u30fc\u30c8\u8a2d\u8a08\u3067\u3042\u3063\u3066\u3082\u3001\u6700\u9ad8\u54c1\u8cea\u306e\u56de\u7b54\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u614e\u91cd\u306a\u30d0\u30e9\u30f3\u30b9\u304c\u5fc5\u8981\u3067\u3042\u308a\u3001\u7d4c\u9a13\u8c4a\u5bcc\u306a\u62c5\u5f53\u8005\u304c\u57f7\u7b46\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u512a\u308c\u305f\u54c1\u8cea\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c7\u30b6\u30a4\u30f3\u3067\u3001\u5353\u8d8a\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/span><\/p>\n

\u3082\u3063\u3068\u8a73\u3057\u304f \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/p>\n

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