12 Best Employee Survey Tools for Organizational Excellence

Employee survey tools have become indispensable for modern organizations looking to enhance employee experience, boost productivity, and drive organizational growth. The significance of employee feedback must be balanced. 

Organizations striving for excellence understand that the key to success is cultivating a culture of continuous improvement and employee engagement. Employee surveys are among the most effective ways to gauge employee satisfaction, gather insights, and foster a culture of open communication.

So, in this blog, the 12 best employee survey tools will be explained for your overall business enhancement, serving as the compass guiding you through the labyrinth of employee engagement toward the treasure trove of organizational excellence.

What is an Employee Survey Tool?

An employee survey tool is a software application or platform designed to facilitate creating, distributing, and analyzing surveys to collect employee feedback within an organization. 

These tools provide a structured and efficient means for employers to gather insights into various workplace aspects, including

• Employee satisfaction,
• Engagement levels,
• Organizational culture and
• Areas for improvement. 

Employee survey software typically offers customizable survey templates, distribution mechanisms (e.g., email, web links), anonymity options, real-time data collection and analysis, and reporting capabilities.  

Organizations can systematically gather, analyze, and act upon employee feedback by leveraging employee survey tools to enhance workplace dynamics, encourage employee engagement, and drive organizational success.

Criteria to Choose Employee Survey Tools

Selecting the right employee survey tool is crucial for effectively gathering and analyzing feedback from your workforce. Here are some key criteria to consider when choosing an employee survey tool:

• Ease of Use: Select a user-friendly tool for easy survey creation and participation. Intuitive interfaces and clear instructions boost engagement and participation rates.
• Customization: Opt for a tool that allows you to customize questions, templates, branding, and survey frequency. Tailoring surveys to your organization’s needs and culture is vital.
• Survey Distribution: Ensure the tool offers multiple distribution methods, such as email, web links, or integration with internal communication platforms. Accessibility across devices (desktops, mobiles) is crucial, especially for remote or distributed teams.
• Anonymity Options: Anonymity encourages honest and candid feedback, especially on sensitive topics. If confidentiality is important, choose a tool that provides anonymous response options.
• Data Security and Compliance: Prioritize data privacy and security. Select a tool that complies with data protection regulations (e.g., GDPR, HIPAA) and offers robust security measures to protect sensitive employee data.
• Analytics and Reporting: Look for robust analytics features, such as real-time reporting, trend analysis, and data visualization. The tool should simplify interpreting results and identifying key trends or improvement areas.
• Integration: Ensure the tool integrates with existing HR systems or software applications. Seamless integration streamlines data management and allows correlating survey data with other employee metrics (e.g., performance, engagement).
• Scalability: Choose a scalable tool that accommodates your organization’s growth, catering to both small teams and large enterprises.
• Support and Training: Evaluate the customer support and training offered. Look for comprehensive resources such as documentation, tutorials, and responsive support to maximize the tool’s value.

12 Best Employee Survey Tools in 2024

To conduct effective employee surveys, you need the right tools at your disposal. Here are the 12 best employee survey tools that can help your organization achieve excellence:

1. QuestionPro Workforce

QuestionPro Workforce is a comprehensive employee survey tool designed to gather feedback, analyze data, and drive actionable insights within organizations. It offers a user-friendly interface, customizable survey templates, real-time analytics, and integration capabilities.

Features:

• Customizable survey templates for various employee feedback initiatives.
• Real-time analytics and reporting dashboards for actionable insights.
• Anonymity options to encourage honest feedback.
• Integration with HR systems for seamless data management.
• Scalability to accommodate organizations of all sizes.
• Dedicated customer support and training resources.

Pros:

• Intuitive interface for easy survey creation and deployment.
• Robust analytics features for in-depth data analysis.
• Flexible anonymity options to protect employee privacy.
• Seamless integration with HR software systems.
• Scalable solutions are suitable for small businesses and large enterprises.
• Comprehensive customer support and training resources.

Cons:

• Advanced features may require additional training for full utilization.
• Pricing may be higher compared to some competitors.

Price: Essentials is Free. Advanced is $99 per user/per month. Team Edition is $83 per user/per month. More customized pricing is available upon request.

2. SurveyMonkey

SurveyMonkey is a popular online survey tool that offers various features for conducting employee surveys, collecting feedback, and analyzing results. It provides customizable survey templates, real-time reporting, and integration options.

Features:

• Customizable survey templates for employee engagement, satisfaction, and more.
• Real-time reporting and analytics dashboards.
• Collaboration features for team-based survey creation.
• Integration with popular business applications such as Slack and Microsoft Teams.
• Mobile-friendly surveys for convenient participation.
• Multi-language support for diverse workforces.

Pros:

• User-friendly interface for creating and deploying surveys.
• Extensive library of survey templates for various use cases.
• Real-time reporting for immediate insights.
• Integration with third-party applications for enhanced functionality.
• Mobile accessibility for on-the-go participation.
• Multi-language support for global organizations.

Cons:

• Limited customization options compared to some competitors.
• Advanced features may require a higher subscription tier.

Price: Various prices are available upon desired services. Contact SurveyMonkey for details.

3. SurveySparrow

SurveySparrow is a versatile survey tool that offers features for conducting employee surveys, measuring engagement, and gathering feedback. It emphasizes conversational surveys, mobile-first design, and automation capabilities.

Features:

• Conversational survey design for engaging employee experiences.
• Mobile-first surveys optimized for smartphone participation.
• Automated survey scheduling and reminders.
• Analytics dashboard for tracking survey responses and trends.
• Integration with popular business tools such as Zapier and Slack.
• Personalized survey experiences based on respondent behavior.

Pros:

• Engaging survey design for higher response rates.
• Mobile optimization for convenient participation.
• Automated scheduling and reminders to improve survey completion rates.
• Integration with third-party applications for enhanced functionality.
• Personalization features for tailored survey experiences.
• Competitive pricing compared to some competitors.

Cons:

• Limited customization options for survey design.
• Advanced features may be available only in higher subscription tiers.

Price: Pricing is available upon request.

4. Culture Amp

Culture Amp is an employee feedback and analytics platform designed to measure employee engagement, assess organizational culture, and drive positive change. It offers features for conducting surveys, analyzing feedback, and implementing actionable insights.

Features:

• Customizable survey templates for measuring employee engagement, satisfaction, and culture.
• Advanced analytics and reporting capabilities for deep insights.
• Action planning tools to drive organizational change based on survey results.
• Integration with HRIS and performance management systems for data synchronization.
• Expert support and resources for effective survey implementation and action planning.
• Benchmarking data to compare survey results against industry standards.

Pros:

• Comprehensive features for measuring and improving employee engagement and culture.
• Advanced analytics for in-depth insights into survey data.
• Action planning tools to drive meaningful change within organizations.
• Integration with HR systems for seamless data management.
• Expert support and resources for survey implementation and analysis.
• Benchmarking data for context and comparison.

Cons:

• Higher pricing compared to some competitors.
• May require additional training for full utilization of advanced features.

Price: Pricing is available upon request.

5. Officevibe

Officevibe is an employee engagement platform that offers features for conducting surveys, analyzing feedback, and improving workplace culture. It focuses on providing actionable insights to drive positive change within organizations.

Features:

• Pulse surveys are used to measure employee engagement and satisfaction.
• Real-time feedback and analytics dashboards for immediate insights.
• Actionable recommendations based on survey results to drive organizational improvement.
• Employee recognition and appreciation features to boost morale.
• Integration with popular communication tools such as Slack and Microsoft Teams.
• Personalized coaching and support to maximize the impact of survey initiatives.

Pros:

• User-friendly interface for creating and deploying surveys.
• Real-time feedback and analytics for immediate insights.
• Actionable recommendations to drive organizational improvement.
• Integration with communication tools for seamless collaboration.
• Employee recognition features to boost morale and motivation.
• Personalized coaching and support for effective survey implementation.

Cons:

• Limited customization options for survey design.
• May offer fewer advanced features than some competitors.

Price: Price starts from Essential US$3.50/person/month

6. 15five

15Five is an employee feedback and performance management platform that provides features for conducting surveys, setting objectives, and tracking progress. It focuses on fostering a culture of continuous feedback and improvement within organizations.

Features:

• Customizable survey templates for gathering employee feedback and insights.
• Goal-setting and tracking features to align individual and organizational objectives.
• Pulse surveys and check-ins for ongoing feedback and communication.
• Performance analytics and reporting dashboards for measuring progress.
• Integration with popular HRIS and communication tools for data synchronization.
• Coaching and support resources to maximize the impact of feedback initiatives.

Pros:

• Comprehensive features for gathering employee feedback and tracking performance.
• Goal-setting features to align individual and organizational objectives.
• Pulse surveys and check-ins for ongoing feedback and communication.
• Integration with HRIS and communication tools for seamless data management.
• Coaching and support resources to maximize the impact of feedback initiatives.
• Competitive pricing compared to some competitors.

Cons:

• May offer fewer advanced analytics features than some competitors.
• Limited customization options for survey design.

Price: Price starts from US$4/person/month, and more prices are available depending on need.

7. Jotform

Jotform is an online form builder that allows users to easily create and customize forms for various purposes, including surveys, registrations, order forms, and more. It offers a drag-and-drop interface, making it simple for users to design forms according to their needs without requiring coding knowledge.

Features:

• Drag-and-drop form builder for easy customization.
• Wide range of form templates to choose from, covering various use cases.
• Integration with popular third-party applications such as Google Drive, Dropbox, and PayPal.
• Customizable form fields and layout options.
• Mobile-responsive forms that can be accessed and filled out on any device.
• Secure data collection and storage with options for encryption and compliance with privacy regulations.

Pros:

• Intuitive interface for creating and customizing forms quickly.
• Large selection of form templates covering diverse needs.
• Integration with popular third-party apps for enhanced functionality.
• Flexible form design options to suit different branding and style preferences.
• Mobile responsiveness ensures forms are accessible on any device.
• Secure data collection and storage measures.

Cons:

• Some advanced features may require a paid subscription.
• Limited advanced customization options compared to more specialized form-building platforms.

Price: Price starts from US$34/person/month, and more prices are available depending on need.

8. Trakstar

Trakstar is an employee feedback and performance management platform that offers features for conducting surveys, setting goals, and evaluating performance. It provides tools for continuous feedback, coaching, and development within organizations.

Features:

• Customizable survey templates for gathering employee feedback and insights.
• Goal-setting and tracking features to align individual and organizational objectives.
• Performance reviews and evaluations to assess employee performance.
• Analytics and reporting dashboards for tracking progress and identifying areas for improvement.
• Integration with popular HRIS and communication tools for data synchronization.
• Coaching and support resources to enhance feedback initiatives and employee development.

Pros:

• Comprehensive features for gathering employee feedback and evaluating performance.
• Goal-setting and tracking features to align individual and organizational objectives.
• Performance reviews and evaluations for assessing employee performance.
• Integration with HRIS and communication tools for seamless data management.
• Coaching and support resources for enhancing feedback initiatives.
• Competitive pricing compared to some competitors.

Cons:

• May not offer as many advanced analytics features as some competitors.
• User interface could be more intuitive for some users.

Price: Pricing is available upon request.

9. Qualtrics

Qualtrics is a robust employee experience platform that offers features for conducting surveys, analyzing feedback, and driving employee engagement. It provides a comprehensive suite of tools for measuring and improving various aspects of the employee experience.

Features:

• Customizable survey templates for measuring employee engagement, satisfaction, and well-being.
• Advanced analytics and reporting capabilities for deep insights into survey data.
• Action planning tools to drive organizational change based on survey results.
• Integration with HRIS and other business systems for data synchronization.
• AI-powered sentiment analysis to uncover trends and patterns in employee feedback.
• Expert support and resources for survey design, implementation, and analysis.

Pros:

• Comprehensive suite of tools for measuring and improving the employee experience.
• Advanced analytics and reporting capabilities for deep insights.
• Action planning tools to drive organizational change based on survey results.
• Integration with HRIS and other business systems for seamless data management.
• AI-powered sentiment analysis for uncovering trends and patterns.
• Expert support and resources for effective survey implementation and analysis.

Cons:

• Higher pricing compared to some competitors.
• May require additional training for full utilization of advanced features.

Price: Pricing is available upon request.

10. CultureMonkey

CultureMonkey is an employee feedback platform that measures and improves organizational culture. It offers features for conducting surveys, analyzing culture metrics, and driving organizational cultural transformation.

Features:

• Customizable survey templates for measuring various aspects of organizational culture.
• Culture metrics and benchmarks for comparing survey results against industry standards.
• Action planning tools to drive cultural transformation based on survey insights.
• Integration with HRIS and other business systems for data synchronization.
• Expert support and resources for implementing and sustaining cultural initiatives.
• Real-time feedback and analytics dashboards for tracking progress and engagement.

Pros:

• Focus on measuring and improving organizational culture.
• Culture metrics and benchmarks for comparison and context.
• Action planning tools for driving cultural transformation.
• Integration with HRIS and other business systems for seamless data management.
• Expert support and resources for implementing cultural initiatives.
• Real-time feedback and analytics dashboards for tracking progress.

Cons:

• Limited customization options compared to some competitors.
• Advanced features may be available only in higher subscription tiers.

Price: Pricing is available upon request.

11. TINYpulse

TINYpulse is an employee engagement platform that offers features for conducting surveys, gathering feedback, and recognizing employees. It focuses on creating a positive work environment and fostering a culture of appreciation and recognition.

Features:

• Pulse surveys are used to measure employee engagement and satisfaction.
• Anonymous feedback channels for encouraging open communication.
• Employee recognition and appreciation features to boost morale.
• Integration with popular communication tools such as Slack and Microsoft Teams.
• Actionable insights and recommendations based on survey results.
• Expert support and resources for effective survey implementation and analysis.

Pros:

• User-friendly interface for creating and deploying surveys.
• Pulse surveys are used to measure employee engagement and satisfaction.
• Anonymous feedback channels for encouraging open communication.
• Integration with communication tools for seamless collaboration.
• Employee recognition features to boost morale.
• Expert support and resources for survey implementation and analysis.

Cons:

• Limited customization options for survey design.
• Advanced features may be available only in higher subscription tiers.

Price: Pricing is available upon request.

12. Lattice

Lattice is a performance management platform that offers features for conducting employee surveys, setting goals, and providing feedback. It focuses on helping organizations align individual and organizational objectives and drive employee development.

Features:

• Customizable survey templates for gathering employee feedback and insights.
• Goal-setting and tracking features to align individual and organizational objectives.
• Performance reviews and evaluations to assess employee performance.
• Integration with popular HRIS and communication tools for data synchronization.
• Coaching and support resources to enhance feedback initiatives and employee development.
• Real-time feedback and analytics for immediate insights.

Pros:

• Comprehensive features for gathering employee feedback and evaluating performance.
• Goal-setting and tracking features to align individual and organizational objectives.
• Performance reviews and evaluations for assessing employee performance.
• Integration with HRIS and communication tools for seamless data management.
• Coaching and support resources for enhancing feedback initiatives.
• Real-time feedback and analytics for immediate insights.

Cons:

• May not offer as many advanced analytics features as some competitors.
• User interface could be more intuitive for some users.

Price: Pricing is available upon request.

Trends of Employee Survey Tools in 2024

As workplaces evolve and employee expectations shift, employee engagement survey software continues to adapt to meet the changing needs of organizations and their workforce. Here are some trends in employee survey tools for 2024:

• AI-Powered Insights: Employee survey tools may increasingly integrate artificial intelligence (AI) and machine learning algorithms to analyze survey data. AI can help identify patterns, trends, and correlations within survey responses, providing more nuanced insights into employee sentiments and behaviors.
• Mobile Accessibility: With the growing prevalence of remote and mobile work, employee survey tools will likely prioritize mobile accessibility. This means surveys will be optimized for mobile devices, allowing employees to participate conveniently from anywhere, at any time.
• Real-time Feedback and Pulse Surveys: Traditional annual or biannual surveys may give way to more frequent pulse surveys or real-time feedback mechanisms. Organizations will seek agile tools that enable them to gather immediate feedback on specific events, initiatives, or changes in the workplace.
• Focus on Employee Well-being: Employee well-being has become increasingly important, particularly during the COVID-19 pandemic. Employee survey tools may incorporate more questions about mental health, work-life balance, stress levels, and overall well-being to help organizations gauge and address employee needs.
• Predictive Analytics: Beyond analyzing historical data, employee survey tools may leverage predictive analytics to forecast future trends and outcomes based on current survey responses. This can empower organizations to address potential issues before they escalate proactively.
• Integration with Performance Management Systems: There may be a greater emphasis on integrating employee survey tools with performance management systems. Organizations can gain deeper insights into the relationship between employee engagement and productivity by correlating survey data with individual or team performance metrics.
• Diversity, Equity, and Inclusion (DEI) Metrics: Employee survey tools may expand their focus to include more comprehensive assessments of diversity, equity, and inclusion within the workplace. This involves measuring not only representation but also employees’ perceptions of inclusivity and belonging.
• Actionable Insights and Recommendations: Instead of providing data and analytics, employee survey tools may evolve to offer actionable insights and recommendations for organizational leaders. This could involve suggesting interventions or strategies based on survey findings to drive positive change.

Benefits of Employee Survey Tools 

Employee survey tools offer numerous benefits to organizations looking to enhance employee engagement, improve workplace culture, and drive organizational success. Here are some key benefits:

Insight into Employee Sentiments

Employee survey tools provide organizations with valuable insights into employee sentiments, opinions, and attitudes toward various aspects of their work environment.
Employers better understand what motivates and engages their workforce by collecting feedback on

• Job satisfaction,
• Leadership effectiveness and
• Organizational culture.

Identifying Areas for Improvement

Surveys help organizations identify areas for improvement to enhance employee satisfaction and well-being. Whether addressing issues with communication, workload, or career development opportunities, employee feedback serves as a roadmap for implementing targeted interventions and fostering a more positive work environment.

Engagement and Retention

Engaged employees are more likely to be productive, loyal, and committed to their organization. By regularly soliciting feedback through anonymous surveys, organizations can demonstrate that they value employee input and are committed to addressing their needs. This, in turn, can increase

• Employee morale,
• Job satisfaction and
• Retention rates. 

Data-Driven Decision-Making

Employee survey tools provide organizations with data-driven insights that inform strategic decision-making processes. By analyzing survey results, employers can identify trends, patterns, and areas of concern. It allows them to make informed decisions about

• Resource allocation,
• Policy changes and
• Organizational priorities.

Enhanced Communication

Surveys facilitate open and transparent communication between employees and management. By providing a platform for employees to voice their opinions and concerns, organizations can create

• Culture of trust,
• Collaboration and
• Inclusivity.

Regular surveys also give employees a sense of empowerment and ownership in shaping the future of their workplace.

Performance Improvement

Employee survey tools can help organizations track progress over time and evaluate the effectiveness of initiatives to improve employee engagement and satisfaction. By monitoring key metrics and benchmarks, employers can measure the impact of their efforts and make adjustments as needed to drive continuous improvement.

Talent Development and Succession Planning

Surveys can provide valuable insights into employees’ career aspirations, training needs, and professional development preferences. This information enables organizations to tailor learning and development programs to individual needs, nurture talent internally, and plan for succession more effectively.

Competitive Advantage

Organizations that prioritize employee feedback and act on it will likely attract and retain top talent. A positive workplace culture and reputation for listening to employees can be a competitive advantage in the recruitment market, helping organizations stand out as employers of choice.

How Can QuestionPro Workforce Be One of the Best Employee Survey Tools?

QuestionPro Workforce is one of the best employee survey tools due to its comprehensive features, user-friendly interface, and commitment to providing actionable insights that drive positive organizational change. Here’s how QuestionPro Workforce excels:

• Customization Options: QuestionPro Workforce offers extensive customization options, allowing organizations to create tailored survey questionnaires that align with their specific objectives, culture, and industry. From designing branded surveys to selecting from a wide range of question types, users can create surveys that capture the information most relevant to their organization.
• Ease of Use: The platform is designed with simplicity, making it easy for administrators and participants to navigate. Intuitive survey creation tools, drag-and-drop functionality, and clear instructions streamline the survey creation process, while a user-friendly interface ensures a seamless experience for survey respondents.
• Advanced Analytics: QuestionPro Workforce provides robust analytics features that enable organizations to derive actionable insights from survey data. Real-time analytics, trend analysis, and data visualization tools empower users to identify patterns, trends, and correlations within the data, helping them make informed decisions and drive continuous improvement initiatives.
• Security and Compliance: The platform prioritizes data security and compliance, ensuring that sensitive employee data is always protected. With secure data storage, encryption, and compliance with data privacy regulations, organizations can trust that their survey data is handled with the utmost care and confidentiality.
• Integration Capabilities: QuestionPro Workforce offers seamless integration with other HR software systems and third-party applications, allowing organizations to streamline data management processes and leverage existing tools within their ecosystem.
  Integrating performance management, employee engagement, and learning management systems enables organizations to correlate survey data with other key metrics and gain deeper insights into employee behavior and performance.
• Action Planning Tools: Beyond just providing survey data, QuestionPro Workforce offers features for action planning and follow-up, empowering organizations to translate survey insights into tangible initiatives and strategies for improvement.
  From generating action plans based on survey findings to tracking progress and accountability, the platform helps organizations drive positive change and foster a culture of continuous feedback and improvement.
• Customer Support and Training: QuestionPro Workforce is backed by responsive customer support and comprehensive training resources, ensuring users have the guidance and assistance they need to maximize the platform’s value. From documentation and tutorials to personalized support, the team is dedicated to helping organizations succeed in their survey initiatives.

Features That Make QuestionPro Workforce Amazing

QuestionPro Workforce is an employee engagement and feedback platform designed to help organizations gather insights and improve employee satisfaction and performance. Here are the key features it offers: 

Customized Surveys:

• QuestionPro Workforce enables organizations to create customized surveys tailored to their needs and objectives.
• Users can design surveys with various question types, including multiple-choice, open-ended, rating scales, and more.
• Customization options allow for branding alignment and the inclusion of company logos and colors to maintain a consistent visual identity.

QX Bot:

• The QX Bot is an AI-powered virtual assistant integrated into the QuestionPro Workforce platform.
• It assists with survey creation, data analysis, and insights generation, streamlining the feedback collection process.
• QX Bot can provide real-time feedback to employees and managers, enhancing organizational communication and engagement.

Survey Templates:

• QuestionPro Workforce offers a library of pre-designed survey templates covering various aspects of employee feedback and engagement.
• These templates serve as starting points for creating surveys related to employee satisfaction, performance reviews, training effectiveness, and more.
• Users can customize these templates to suit their specific requirements, saving time and effort in survey design.

QuestionPro Workforce provides organizations with the tools to gather actionable employee insights, improve engagement, and enhance organizational performance. Combining customized surveys, the QX Bot virtual assistant, and pre-designed survey templates, it offers a comprehensive employee feedback and engagement management solution.

Conclusion

Employee survey tools enhance workplace dynamics, foster engagement, and drive organizational growth. By leveraging the right survey tool, organizations can gain valuable insights into employee sentiments, identify areas for improvement, and cultivate a culture of open communication, leading to a more positive and productive work environment. 

With many options available, organizations must carefully evaluate their needs and select a tool that aligns with their objectives and values. As we navigate the evolving work landscape, employee survey tools will continue to serve as indispensable assets for organizations committed to cultivating thriving and inclusive workplaces.

QuestionPro Workforce stands out as one of the best employee survey tools due to its robust features, user-friendly interface, focus on actionable insights, security and compliance measures, integration capabilities, and commitment to customer success. 

By leveraging QuestionPro Workforce, organizations can effectively gather, analyze, and act upon employee feedback to drive meaningful change and create a more engaging and productive work environment.

BOOK A DEMO       LEARN MORE

Frequently Asked Questions (FAQs)