Employee experience design is the creation of a plan for human resources to use products or services actively or passively. […]
Employee Experience Design: What it is and how to do it?
Customer Experience Management: What it is + Metrics
We all agree that customer experience management (CXM) is a delicate process. In a world obsessed with experiences, CX or […]
Paid Time Off (PTO): What it is, Pros & Cons
PTO (Paid Time Off) is a type of leave policy for employees. Under this policy, the company gives its employees […]
Small Business Survey Tool: A Practical Guide
Are you looking for a small business survey tool? Have you gone through many options but haven’t found the right […]
Three Legs of the Tripod — Tuesday CX Thoughts
We probably don’t think about it much, but the legs of a chair or table are very important. Without a […]
