I’m preparing for a family vacation – four people, coming from three different cities to meet at our destination, then […]
Setting the Stage for Action — Tuesday CX Thoughts
Customer Retention Rate: What is it and how to obtain it?
Still don’t know exactly what your monthly, quarterly or yearly customer retention rate is? If the answer is no, you […]
Behavioral Research: It’s Importance and Best Methods
Regardless of whether we like it or not, our histories, habits, and emotions all have a significant part in our […]
Types of Customers: Guide to Recognize and Manage Them
Different types of customers are varied sets of individuals who should not be classified. They come in a variety of personalities […]
Employee Spotlight: Complete Guide with Examples
Employee Spotlight content focuses on your employee’s work history. Employee Highlight posts are a great way to tell stories about […]