Products are used by people. People should be the center of designing any product. User-centered design (UCD) is an optimistic […]
User-centered design: What it is + 4 Steps
Customer delight: What it is with example
By taking care of your customer, you are actually setting in motion a process that fixes the system and improves […]
Qualitative Interview: What it is & How to conduct one
A qualitative interview is commonly used in research projects involving new products, brand positioning, purchase dynamics, market research, social research, […]
Employee of The Month Surveys: What they are
Full Disclosure – QuestionPro doesn’t support or condone the use of Employee of The Month Surveys. There are much more […]
POS customer survey: What it is & How to do it
If you’re like most business owners, you’re always looking for ways to cut costs and increase profits. One way to […]
