One of the most difficult things to do in every aspect of life is to put words into action — […]
How to enhance accountability and ability in diversity, equity, inclusion, and belonging (DEIB) efforts
University of California Partners With QuestionPro as Their Office of the President Survey Solution
The well renowned University of California is a group of 10 educational institutions, 5 medical centers and 3 national laboratories. […]
Desk Research: What it is, Tips & Examples
What is desk research? Desk research is a type of research that is based on the material published in reports […]
Tuesday Morning CX Thoughts – Do they know it is Thanksgiving?
Recognition counts It is that time of year where we take a look around us and think about what happened, […]
Claim and complaints management: What it is & how to do it
Anticipating the wants and needs of every customer is very difficult. You will have customers who are really satisfied with […]
