The COVID-19 pandemic has affected all spheres of our lives, from the way we work, we travel to the way […]
Revenge Spending? More Like “Cautious Consumerism”
Customer Loyalty Metrics to measure your loyalty program
If you already have a loyalty program in place, it is important that you track certain customer loyalty metrics to […]
Customer Loyalty: What It Is and How to Get It
We all have, in some way, customer loyalty. Everyone feels love or attachment to certain brands. We trust them, we […]
What’s Coming Up in August 2021?
To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some […]
Tuesday Morning CX Thoughts – Is there only one CX winner?
Return of vacation This week I’m writing from a remote location while taking some time off. While I have had […]
