Losing A (Long Term) Customer I had been a regular patron to a specialty chain restaurant for many years. As […]
Tuesday Morning CX Thoughts – Ten Years In C-Exile
How can Leaders Support Working Parents?
Recent studies have revealed quite a lot about our current workplace dynamics, with statistics that most people would find hard […]
What is the Cohort Study?: Types and Examples
The cohort study is one that follows a large group of people and assesses, for example, the health effects of […]
Atomic UX Research: Definition, methods & examples
The amount of research conducted globally is increasing daily. Brands, organizations, researchers, and stakeholders look at user research and other […]
How to center your product around the customer experience
Customer Experience (CX) is generally described as the interaction of an organization and a customer. This interaction includes a customer’s […]
