What Is NFT? Just like with the emergence of block-chain, we’ll begin to hear about how NFT will profoundly change […]
Customer Experience & NFT
What is Behavioral Segmentation: Definition and Characteristics
Behavioral segmentation is the process of grouping customers according to their behavior when making purchasing decisions. Market researchers observe aspects […]
Requiring Perfection
The Perfect 10 When I think about the “Perfect 10”, my mind goes back to when I was younger and […]
Weathering the Storm
A Storm Creating a CX Storm This past weekend, I was in my old hometown awaiting my family to join […]
Create custom dashboards for survey results
Organizations conduct surveys to collect data and make decisions based on the data analysis. It is essential to view the […]