Checking in on your employees is important, especially when the teams are big and spread across various projects. Weekly or […]
Ask – Schedule weekly questions with this latest update to QuestionPro Workforce
What is a bad NPS score, and how can you improve it?
The Net Promoter Score (NPS) system is well-liked and preferred by researchers, for it translates numerous customer metrics into one […]
30+ NPS benchmarks for leading industries in 2025
NPS benchmarks are the average Net Promoter Score for a specific industry on a scale from -100 to 100 by […]
30+ NPS benchmarks for leading industries in 2021
NPS benchmarks are the average Net Promoter Score for a specific industry on a scale from -100 to 100 by […]
10 Tips for designing customer satisfaction surveys
Designing customer satisfaction (CSAT) surveys in the right way is crucial to understand and gauge customer experience (CX). If not […]
