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Research Suite
AI in Healthcare: Exploring ClinicAI + FREE eBook
The excitement around generative artificial intelligence (Gen AI) is increasing, especially for its potential in healthcare. This sector, in particular,…
Automate Your Education With Best Course Evaluation Software
Education is changing, and there are cool tools making it even better for everyone. One of these cool tools is…
LMS Student Survey: What It Is, Designing and Conducting
Online education is becoming more popular worldwide, and many institutions are choosing virtual learning. Educational institutions use a LMS student…
Institutional Research Tools You Need to Adapt for Research
Institutional research is more than just dealing with numbers on a spreadsheet; it’s like the heartbeat that makes education work…
Academic Program Review: Purpose, Process + Data Collection
Learning is essential in every pursuit. Students, teachers, and school leaders are dedicated to achieving high academic standards. In this…
Institutional Research: What it is, Activities & Effectiveness
Education is like a big puzzle with lots of pieces: students, teachers, programs, and plans. But who puts these pieces…
Survey Software
Edit survey: A new way of survey building and collaboration
Surveys form the basis of successful market research projects and insights management. Agile surveys are needed to develop research studies…
Pulse Surveys vs Annual Employee Surveys: Which to Use
Understanding employee sentiment is crucial for fostering a positive and productive environment. Pulse surveys vs annual employee surveys each offer…
Alchemer vs SurveyMonkey: Which Survey Tool Is Best for You
When it comes to online survey tools, businesses often look for platforms that provide ease of use, powerful features, and…
SurveySparrow vs SurveyMonkey: Choosing the Right Survey Tool
In today’s business landscape, collecting feedback and conducting research is essential for making informed decisions. Whether you need to gather…
Medallia vs Qualtrics: Experience Management Platforms Review
Regarding Experience Management (XM) and Customer Experience (CX) platforms, we can have a tight competition: Medallia vs Qualtrics. Both platforms…
Wufoo vs Google Forms: Best Survey and + Form Builder
In the fast-paced digital world, gathering data through surveys and forms has become essential to running a successful business or…
CX
Total Experience in Trinidad & Tobago — Tuesday CX Thoughts
In my last blog post, I spoke about the amazing experience that is called XDay North America. The event brought…
You Can’t Please Everyone — Tuesday CX Thoughts
A few weeks ago, I wrote about “mass personalization.” The idea that you can make a mass message feel personal…
The Evolution of Customer Experience — Tuesday CX Thoughts
Optimizing individual touch points to improve experience is no longer enough. To truly inspire customers and build long-term relationships, companies…
User Behavior Analytics: What it is, Importance, Uses & Tools
User Behavior Analytics (UBA) is a process and technique for tracking and analyzing user interactions with systems and applications. By…
User Behavior: What it is, How to Understand, Track & Uses
User behavior is crucial to understanding how people interact with digital platforms. It refers to the actions and patterns of…
Mass Personalization is not Personalization! — Tuesday CX Thoughts
Customers can be demanding. They want a good price. They want variety. They want fast service. They want personalization. They…
Workforce
Employee Perception Role in Organizational Change
Change is a constant in the workplace. Organizations are always evolving, whether it’s a new leader taking charge, a shift…
Change Management: What It Is & How to Understand It
Change is all around us, and it can be exciting and a little scary. From bringing in new technology and…
Change Management Questions: How to Design & Ask Questions
Change is a constant in the business world. Whether it’s adopting new technology, restructuring teams, or adjusting to market shifts,…
Top 5 Change Management Models to Transform Your Organization
Managing any kind of changes in your organization is essential for staying ahead. Whether it’s adopting new technologies, adjusting to…
Employee Recognition Programs: A Complete Guide
Recognizing and appreciating employees is essential for maintaining a motivated and engaged workforce. An effective employee recognition program can boost…
Best Gallup Access Alternatives & Competitors in 2024
Gallup Access is a widely recognized platform that helps companies better evaluate and understand employee engagement and performance management through…
LivePolls
15 Interactive Presentation Games to Engage Your Audience
In the world of presentations and public speaking, engaging your audience is crucial. A captivating…
Most Popular Classroom Polls for Student Engagement and Feedback
Engaging students in the classroom has always been a priority for educators. In today’s digital…
31 Most Popular TV and Movie Trivia Templates of All Time
In the ever-evolving world of entertainment, there’s always something new to watch: a beloved TV…
23 Most Popular Food and Drink Trivia Templates of All Time
Fast food, an integral part of modern culture, has left an indelible mark on our…
Popular poll questions with examples and samples
Popular poll questions with samples Polls are quick and easy market research surveys that gauge…
Quizlet Alternatives: Top 10 Best Competitors
Quizlet can be a fun way for your team to spend some time together. As…
Communities
Top 7 Focus Group Software for Comprehensive Research in 2024
It’s important to include qualitative research in long-term studies to really understand a community. Companies…
10 Best Online Community Platforms in 2024
Many businesses have realized the potential of online communities for cultivating client connections, offering varying…
Market Research Participants: What They Are + Steps
Finding the right Market Research Participants for your research studies can be challenging. That’s why…
Digital Ethnography: Turning Research Inside-Out
Why are we just now paying attention to such an essential aspect of our consumer…
Insight Community: How to Maximize Your Data
Implementing an insight community has recently become the most widely used research method. There is…
Audience Research: Level up your Market Research Game
Have you ever wondered what’s the role of your audience in research? Can you identify…
Audience
Top 10 Dynata Alternatives & Competitors
Despite being a significant player in the market research industry, Dynata and its clients have…
Target Audience Analysis: What is it, Steps to follow
Understanding and recognizing your target audience is the most important step in any successful marketing…
Market Research Participants: What They Are + Steps
Finding the right Market Research Participants for your research studies can be challenging. That’s why…
Selection Bias: What it is, Types & Examples
Researchers may need help with findings that don’t match the realities of the target community.…
Undercoverage Bias: How to Avoid it in Survey Research
Convenience sampling is one of the most common forms of sample selection bias when conducting…
Digital Ethnography: Turning Research Inside-Out
Why are we just now paying attention to such an essential aspect of our consumer…
LATEST POSTS
Discover the latest posts of our blog
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QuestionPro CX recognized by Gartner
QuestionPro is pleased to be named a Niche Player in Gartner’s Magic Quadrant for Voice of the Customer (VoC), 2021. […]
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Announcing sunset of old pricing models
QuestionPro aims to advance the world of research and so we are constantly striving to create best-in-class tools that offer […]
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Pilot survey: Definition, importance and tips
When conducting an investigation we always want it to be efficient, to meet the goals and for the process to […]
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Tuesday Morning CX Thoughts – Defining churn when there is no return
Is a one-time visitor valuable? I recall many years ago walking the central area of Brussels with a client and […]
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Cannabis Survey: Best Strain for Sleep, Sex & Stress
With the legalization of cannabis at various levels moving through individual states, many consumers are starting to explore what cannabis […]
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