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Research Suite
AI in Healthcare: Exploring ClinicAI + FREE eBook
The excitement around generative artificial intelligence (Gen AI) is increasing, especially for its potential in healthcare. This sector, in particular,…
Automate Your Education With Best Course Evaluation Software
Education is changing, and there are cool tools making it even better for everyone. One of these cool tools is…
LMS Student Survey: What It Is, Designing and Conducting
Online education is becoming more popular worldwide, and many institutions are choosing virtual learning. Educational institutions use a LMS student…
Institutional Research Tools You Need to Adapt for Research
Institutional research is more than just dealing with numbers on a spreadsheet; it’s like the heartbeat that makes education work…
Academic Program Review: Purpose, Process + Data Collection
Learning is essential in every pursuit. Students, teachers, and school leaders are dedicated to achieving high academic standards. In this…
Institutional Research: What it is, Activities & Effectiveness
Education is like a big puzzle with lots of pieces: students, teachers, programs, and plans. But who puts these pieces…
Survey Software
Reference Bias: Identifying and Reducing in Surveys and Research
Reference bias is a hidden but influential factor that can affect the accuracy of research, surveys, and data analysis. It…
Edit survey: A new way of survey building and collaboration
Surveys form the basis of successful market research projects and insights management. Agile surveys are needed to develop research studies…
Pulse Surveys vs Annual Employee Surveys: Which to Use
Understanding employee sentiment is crucial for fostering a positive and productive environment. Pulse surveys vs annual employee surveys each offer…
Alchemer vs SurveyMonkey: Which Survey Tool Is Best for You
When it comes to online survey tools, businesses often look for platforms that provide ease of use, powerful features, and…
SurveySparrow vs SurveyMonkey: Choosing the Right Survey Tool
In today’s business landscape, collecting feedback and conducting research is essential for making informed decisions. Whether you need to gather…
Medallia vs Qualtrics: Experience Management Platforms Review
Regarding Experience Management (XM) and Customer Experience (CX) platforms, we can have a tight competition: Medallia vs Qualtrics. Both platforms…
CX
Affective State: Types, Applications & Impact in Research
Have you ever wondered how your emotions shape the way you think, behave, or make decisions? One moment, you might…
Chief Customer Officer: Responsibilities, Benefits, & Impact
It’s no longer enough to offer a good product or service simply. Customers have higher expectations than ever before, and…
What is CX Testing? Methods, Tools, and Best Practices
Every time a customer interacts with your brand, it’s a chance to either build a lasting relationship or lose their…
15 Customer Testimonial Examples to Inspire Your Marketing
We all know that trust is crucial when it comes to winning over new customers, and what better way to…
What Can We Expect Next? — Tuesday CX Thoughts
I was fortunate enough to have a restful Thanksgiving Week. I took a few days off and had the opportunity…
Are You Doing Too Good A Job? — Tuesday CX Thoughts
Check Out This Week’s Video Summary with Ken: Getting it right in Customer Experience Management can be difficult. It feels…
Workforce
2024 QuestionPro Workforce Year in Review
Our mission at QuestionPro Workforce continues to be centered on empowering organizations to create thriving workplace cultures. Listening to employees…
QuestionPro Workforce Has All The Feels – Release of the New Sentiment Analysis
When it comes to knowing what employees have in their hearts and minds, it can be complex to unpack. Year…
CultureAmp vs Qualtrics: The Best Employee Experience Platform
Employee experience platforms are essential tools for gathering feedback, fostering engagement, and ultimately driving a culture of continuous improvement. When…
QuestionPro Workforce Turned Up the Heat 🔥
One of the most frequently used analytics in the QuestionPro Workforce platform is the heatmap. To make sure our clients…
Qualtrics Employee Experience Alternatives: The 6 Best in 2025
A positive employee experience encourages engagement and interest among employees, making them feel valued and supported. Engaged employees are more…
Maximize Employee Feedback with QuestionPro Workforce’s Slack Integration
Having high survey response rates is one of the key goals for nearly every organization who uses employee surveys as…
LivePolls
15 Interactive Presentation Games to Engage Your Audience
In the world of presentations and public speaking, engaging your audience is crucial. A captivating…
Most Popular Classroom Polls for Student Engagement and Feedback
Engaging students in the classroom has always been a priority for educators. In today’s digital…
31 Most Popular TV and Movie Trivia Templates of All Time
In the ever-evolving world of entertainment, there’s always something new to watch: a beloved TV…
23 Most Popular Food and Drink Trivia Templates of All Time
Fast food, an integral part of modern culture, has left an indelible mark on our…
Popular poll questions with examples and samples
Popular poll questions with samples Polls are quick and easy market research surveys that gauge…
Quizlet Alternatives: Top 10 Best Competitors
Quizlet can be a fun way for your team to spend some time together. As…
Communities
Top 7 Focus Group Software for Comprehensive Research in 2024
It’s important to include qualitative research in long-term studies to really understand a community. Companies…
10 Best Online Community Platforms in 2024
Many businesses have realized the potential of online communities for cultivating client connections, offering varying…
Market Research Participants: What They Are + Steps
Finding the right Market Research Participants for your research studies can be challenging. That’s why…
Digital Ethnography: Turning Research Inside-Out
Why are we just now paying attention to such an essential aspect of our consumer…
Insight Community: How to Maximize Your Data
Implementing an insight community has recently become the most widely used research method. There is…
Audience Research: Level up your Market Research Game
Have you ever wondered what’s the role of your audience in research? Can you identify…
Audience
2024 Presidential Election Polls: Harris vs. Trump
With the 2024 U.S. presidential election fast approaching, recent polls shed light on voter preferences…
Top 10 Dynata Alternatives & Competitors
Despite being a significant player in the market research industry, Dynata and its clients have…
Target Audience Analysis: What is it, Steps to follow
Understanding and recognizing your target audience is the most important step in any successful marketing…
Market Research Participants: What They Are + Steps
Finding the right Market Research Participants for your research studies can be challenging. That’s why…
Selection Bias: What it is, Types & Examples
Researchers may need help with findings that don’t match the realities of the target community.…
Undercoverage Bias: How to Avoid it in Survey Research
Convenience sampling is one of the most common forms of sample selection bias when conducting…
LATEST POSTS
Discover the latest posts of our blog
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Top 10 Dynata Alternatives & Competitors
Despite being a significant player in the market research industry, Dynata and its clients have faced turbulent times recently. Rumors […]
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What Are My Employees Really Thinking? The Power of Open-ended Survey Analysis
Back in the day when I was getting my PhD and had to walk up the hill, in snow, both […]
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I Am Disconnected – Tuesday CX Thoughts
In this TCXT ‘s edition, Ken tells us about his experience at the People Analytics conference, exploring the complex relationship […]
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20 Best Customer Success Tools of 2025
For successful companies, customer satisfaction is the ultimate goal, and the journey doesn’t stop at acquiring clients; it begins there. […]
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AI-Based Services Buying Guide for Market Research (based on ESOMAR’s 20 Questions)
In March 2024, ESOMAR launched a document to help the industry make more informed decisions when procuring AI-based solutions. This […]
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