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Research
Private Online Panel: What It Is & How It Works In Research?
Having a dedicated group of people who are always ready to share their opinions, test your new products, or help…
The Future of Consumer Insights: Key Takeaways for 2025 and Beyond
Understanding consumer sentiment is increasingly important in today’s rapidly changing economic and technological landscape. As economic conditions fluctuate and consumer…
The 2024 Spending Report: How Consumers Balanced Bonuses and Holiday Costs
For many Americans, the end-of-year bonus was either small or nonexistent in 2024. We survey 999 U.S. respondents, finding out…
Marimekko Chart: What It Is + Interpretation with Examples
The Marimekko chart is highly useful for companies because it provides a better view of data in a visually intuitive…
8 Examples of Longitudinal Studies & Benefits in Research
Have you ever wondered how your childhood experiences might shape your future or how long-term habits can affect your health…
Quasi-Experimental Design: What it is, Types & Examples
When it comes to research, experiments are often the gold standard for finding cause-and-effect relationships. But what if you can’t…
Survey Software
Free Feedback Forms: Templates and Examples
Feedback forms are a secret weapon for improvement. Whether you’re a business owner, a teacher, or just someone looking to…
Best 11 SurveyPlanet Alternatives for Survey in 2025
Knowing the marketplace is necessary for improving business strategies. A survey can be helpful for strategic planning and market research.…
Top 10 Best Tally Forms Alternatives in 2025
The data collection and form creation industry is highly competitive, with many platforms offering unique features. However, in recent years,…
Typeform vs Wufoo: Which is the Best Form Builder for 2025?
When it comes to popular platforms for creating online forms, one of the most common comparisons is Typeform vs. Wufoo.…
Baseline Survey: What is, Purpose, Process, & Best Practices
In any research or project, knowing where you are at the beginning is just as important as tracking progress. This…
Survey Management System: Key Features Every Business Needs
Feedback is more important than ever when seeking customer opinions, employee insights, or market research. Luckily, there are surveys are…
Customer Experience
Patient Satisfaction Score: Importance + How to Calculate It?
Going to the doctor or hospital isn’t exactly anyone’s idea of fun. But what if every visit could be a…
True Closure In Customer Experience | Tuesday CX Thoughts
Tuesday CX Thoughts is a space where Ken Peterson, QuestionPro’s Director of CX, shares insights on the industry with real-life…
Customer Repurchase Intention: What Is It & How to Boost It?
Repeat customers are the heartbeat of any successful business. But do you know how companies turn a one-time buyer into…
User Experience is about Customer Experience | TCXT
Welcome to this edition of TCXT, where Ken Peterson, Director of QuestionPro CX, shares insights from everyday moments that shape…
Customer Experience Books: Top 10 Best Reads in 2025
Success is only possible if your customers are satisfied. Successfully delivering an exceptional customer experience (CX) is an ongoing process…
The Re-Experience Score (RXS): New Metric Alert — Tuesday CX Thoughts
There you are, walking out of what you think might be your new favorite restaurant: the tastes are still rolling…
Employee Experience
All You Need to Know About eNPS: Interpretation, Improvement Strategies & Industry Benchmarks
Employee Net Promoter Score (eNPS) Defined Employee Net Promoter Score (eNPS) is a question that goes beyond engagement and satisfaction…
Peer Feedback Questions: 25 Best Examples for Surveys
Want to improve your personal and professional skills? A survey with peer feedback questions can be helpful. Crafting the right…
Asynchronous Interviews: What Are They & How To Use Them
With remote work on the rise and teams spread across different time zones, the traditional interview process feels a bit…
Happiness at Work: Secrets to Boost Employee Well-being
How would you feel if you woke up each morning excited to go to work, feeling valued and supported by…
Lattice Alternatives: Choosing the Right Tool for Your Business
Choosing the right platform to manage employee performance and engagement can feel like searching for a needle in many options.…
10 Perceptyx Alternatives for Effective Workforce Insights
When it comes to understanding your employees, gathering meaningful feedback is crucial. Companies often turn to platforms like Perceptyx to…
LivePolls
15 Interactive Presentation Games to Engage Your Audience
In the world of presentations and public speaking, engaging your audience is crucial. A captivating…
Most Popular Classroom Polls for Student Engagement and Feedback
Engaging students in the classroom has always been a priority for educators. In today’s digital…
31 Most Popular TV and Movie Trivia Templates of All Time
In the ever-evolving world of entertainment, there’s always something new to watch: a beloved TV…
23 Most Popular Food and Drink Trivia Templates of All Time
Fast food, an integral part of modern culture, has left an indelible mark on our…
Popular poll questions with examples and samples
Popular poll questions with samples Polls are quick and easy market research surveys that gauge…
Top 10 Quizlet Alternatives & Competitors in 2025
Quizlet can be a fun way for your team to spend some time together. As…
Communities
The Power of Online Research Communities: Lessons from OnePoll’s Success
Online research communities have transformed how brands gather insights and engage with their audience. For…
Top 7 Focus Group Software for Comprehensive Research in 2025
It’s important to include qualitative research in long-term studies to really understand a community. Companies…
10 Best Online Community Platforms in 2025
Many businesses have realized the potential of online communities for cultivating client connections, offering varying…
Market Research Participants: What They Are + Steps
Finding the right Market Research Participants for your research studies can be challenging. That’s why…
Digital Ethnography: Turning Research Inside-Out
Why are we just now paying attention to such an essential aspect of our consumer…
Insight Community: How to Maximize Your Data
Implementing an insight community has recently become the most widely used research method. There is…
Audience
2024 Presidential Election Polls: Harris vs. Trump
With the 2024 U.S. presidential election fast approaching, recent polls shed light on voter preferences…
Top 10 Dynata Alternatives & Competitors
Despite being a significant player in the market research industry, Dynata and its clients have…
Target Audience Analysis: What is it, Steps to follow
Understanding and recognizing your target audience is the most important step in any successful marketing…
Market Research Participants: What They Are + Steps
Finding the right Market Research Participants for your research studies can be challenging. That’s why…
Selection Bias: What it is, Types & Examples
Researchers may need help with findings that don’t match the realities of the target community.…
Undercoverage Bias: How to Avoid it in Survey Research
Convenience sampling is one of the most common forms of sample selection bias when conducting…
LATEST POSTS
Discover the latest posts of our blog
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Release Notes February 2022
At QuestionPro, we believe in continuous improvement and innovation to offer products that cater to the evolving needs of the […]
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Google My Business Reviews: Insights for your business
Customers can hardly ignore Google My Business reviews and ratings when looking for companies and products online; the platform has […]
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3 Things Holding Back Your CX – Tuesday CX Thoughts
Why listening and understanding are not the same thing In a bit of a personal confession, I will simply state […]
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How to help retention in an ever-changing work environment
It has been a tough, messy couple of years, but people are emerging out of the turmoil with even bigger […]
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Benefits of online community: Success factors
The first sight of online community benefits appeared in the market research landscape as early as the late 2000s. Still, […]