When working with data, we often want to understand the relationship between two variables. Do they move together? Are they […]
Covariance vs Correlation: Knowing the Key Differences
Customer Journey Optimization: What it is & how to do it?
Imagine walking into a store where everything is messy, the staff is unhelpful, and finding what you need feels like […]
Human-First AI – How Much AI Can a Good Customer Experience Handle? | TCXT
Tuesday CX Thoughts is a space where industry professionals share their reflections on the world of customer experience and exchange […]
What is Diagnostic Analytics, & How It Works?
Every business faces challenges, whether it’s a sudden drop in sales, increasing customer complaints, or a slowdown in website traffic. […]
Quota Sampling vs Stratified Sampling: Key Differences & Uses
When conducting research, choosing the right sampling method is crucial for obtaining accurate and meaningful results. Two commonly used techniques […]
