Leadership development continues to be at the forefront of most companies’ minds. With technologies continually evolving, it’s important to periodically reassess which one is the best fit for your 360 feedback program. Two available options stand out for their excellence and robustness: QuestionPro Workforce and Qualtrics EX.
The 360-degree feedback platforms from QuestionPro Workforce and Qualtrics EX provide excellent solutions for gathering multi-source feedback, yet some of their key differentiators are features, pricing, and customer support. For this reason, we’ve created this comparison to help you choose the best platform for your unique needs.
Key Features of QuestionPro Workforce’s 360-Degree Feedback Platform
Easy and quick survey creation: QuestionPro Workforce offers both off-the-shelf 360-degree feedback surveys and a great deal of flexibility for the organization to use its own questions, scales, logic, and more. Both types of surveys can be created in moments.
Particularly if you are a consulting company, being able to accommodate your methodology and approach is of utmost importance. Companies like The Talent Strategy Group transitioned from Qualtrics to QuestionPro because they needed a platform to support their unique developmental models without exorbitant fees for rebuilding custom features.
Participant options: Feedback can be provided through surveys via email or by logging into the participant portal. Each client can choose the flow that works best for their culture and organization to maximize program participation.
Highly configurable reporting: Because organizations have unique ways of setting up their reports that resonate best with their leadership and inspire action, QuestionPro Workforce has built in a high number of configurations into its reporting options.
Key Features of Qualtrics EX’s 360-Degree Assessment Tool
Qualtrics EX is known for its intuitive interface and robust analytics capabilities. Some of the best 360 features include:
User Interface and Ease of Use: Designed for straightforward setup and navigation, there are many configurations that the platform offers.
Feedback Analysis and Reporting Tools:
- Offers detailed analysis and visualization of feedback data.
- Ability to insert various visualizations into reports, including charts and tables tailored to display specific data points.
- Ability to apply filters to segment the data presented in reports based on specific criteria, such as evaluator relationships or demographic segments.
Key areas that QuestionPro Workforce 360 degree feedback customers highlighted as differentiators
According to QuestionPro Workforce 360-Degree Feedback customers, satisfaction with the platform is more than just about the technology; it’s about the overall experience with the platform and the team.
Exceptional Support
- Dedicated Customer Support: Clients particularly appreciate QuestionPro’s responsive and supportive customer success team, often described as an extension of the client’s team.
- Seamless transition: While a named customer success team member is with the client for their time with QuestionPro, clients particularly appreciate this support during the transition from their previous platform.
Cost-Effective
- Affordable Pricing Structure: QuestionPro provides exceptional 360 degree feedback technology at a great value, and a significantly lower cost than Qualtrics.
If you are researching a new 360-degree technology platform and would like to learn more about how QuestionPro Workforce could suit your needs, don’t hesitate to contact us for a demo.
