As some of you know, we had a webinar this Wednesday on employee engagement, courtesy of the amazing Charlie Judy […]
Search Results for: focus group
NPS isn’t right for renewals, but feedback is
Here’s the difference For many different reasons, one thing I can conclude about working in customer experience measurement: Net Promoter […]
Is MR innovation affecting MR best practices?
If you were to look at the market research industry as a whole, you’d see some interesting shifts occurring (note: […]
Online Market Research Tips for Beginners
Online Market Research For those of us that can still remember market research in the “good old days”, the ability to […]
Calculus and Statistics
Calculus and Statistics There was this post on Quora by Erick Watson a while ago that caught our collective attention […]