Peanut-Buttered Marketing has little hope for success. Marketing that stems from the “meridian” philosophy of early Chinese medicine is the […]
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How to Develop Survey Questions That Help You Make Good Decisions
I’ve been involved in a back and forth with a client around creating survey questions that measure the effectiveness of […]
5 steps toward turning your commodity into a great customer experience
Engaging with customers is key When a consumer buys a service there are a set of intangible activities carried out […]
Tips for Better Survey Writing: Using Results to Find a New Niche
You can’t be all things to all people. Surveys can double as valuable tools to identify specific market niches to […]
The frequent responder paradox
All about the professional respondents There is a paradox in the market research industry around respondents. We do all we […]