{"id":971065,"date":"2018-02-21T12:50:07","date_gmt":"2018-02-21T19:50:07","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e0%b8%82%e0%b8%ad%e0%b9%81%e0%b8%99%e0%b8%b0%e0%b8%99%e0%b9%8d%e0%b8%b2%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%a3%e0%b8%b2%e0%b8%a2%e0%b8%87%e0%b8%b2%e0%b8%99%e0%b9%81%e0%b8%94%e0%b8%8a%e0%b8%9a%e0%b8%ad\/"},"modified":"2024-07-16T23:16:03","modified_gmt":"2024-07-17T06:16:03","slug":"%e0%b8%82%e0%b8%ad%e0%b9%81%e0%b8%99%e0%b8%b0%e0%b8%99%e0%b9%8d%e0%b8%b2%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%a3%e0%b8%b2%e0%b8%a2%e0%b8%87%e0%b8%b2%e0%b8%99%e0%b9%81%e0%b8%94%e0%b8%8a%e0%b8%9a%e0%b8%ad","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/th\/%e0%b8%82%e0%b8%ad%e0%b9%81%e0%b8%99%e0%b8%b0%e0%b8%99%e0%b9%8d%e0%b8%b2%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%a3%e0%b8%b2%e0%b8%a2%e0%b8%87%e0%b8%b2%e0%b8%99%e0%b9%81%e0%b8%94%e0%b8%8a%e0%b8%9a%e0%b8%ad\/","title":{"rendered":"\u0e02\u0e2d\u0e41\u0e19\u0e30\u0e19\u0e4d\u0e32\u0e01\u0e32\u0e23\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e02\u0e31\u0e49\u0e19\u0e2a\u0e39\u0e07\u0e2a\u0e4d\u0e32\u0e2b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32"},"content":{"rendered":"<h4><b>\u0e23\u0e27\u0e21\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e01\u0e32\u0e23\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19 \u0e41\u0e25\u0e30\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c\u0e17\u0e31\u0e49\u0e07\u0e2b\u0e21\u0e14\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e40\u0e02\u0e49\u0e32\u0e01\u0e31\u0e1a\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14 CX \u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u0e40\u0e23\u0e32\u0e23\u0e39\u0e49\u0e2a\u0e36\u0e01\u0e15\u0e37\u0e48\u0e19\u0e40\u0e15\u0e49\u0e19\u0e17\u0e35\u0e48\u0e08\u0e30\u0e41\u0e19\u0e30\u0e19\u0e4d\u0e32\u0e01\u0e32\u0e23\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e02\u0e31\u0e49\u0e19\u0e2a\u0e39\u0e07\u0e2a\u0e4d\u0e32\u0e2b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32! \u0e40\u0e23\u0e32\u0e44\u0e14\u0e49\u0e1e\u0e39\u0e14\u0e04\u0e38\u0e22\u0e01\u0e31\u0e1a\u0e04\u0e38\u0e13\u0e2b\u0e25\u0e32\u0e22\u0e04\u0e19\u0e41\u0e25\u0e30\u0e44\u0e14\u0e49\u0e22\u0e34\u0e19\u0e04\u0e27\u0e32\u0e21\u0e17\u0e49\u0e32\u0e17\u0e32\u0e22\u0e14\u0e49\u0e32\u0e19\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13 \u0e41\u0e25\u0e30\u0e40\u0e23\u0e32\u0e21\u0e38\u0e48\u0e07\u0e21\u0e31\u0e48\u0e19\u0e17\u0e35\u0e48\u0e08\u0e30\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e42\u0e0b\u0e25\u0e39\u0e0a\u0e31\u0e19\u0e17\u0e35\u0e48\u0e14\u0e35\u0e02\u0e36\u0e49\u0e19\u0e2a\u0e4d\u0e32\u0e2b\u0e23\u0e31\u0e1a\u0e04\u0e27\u0e32\u0e21\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0e40\u0e23\u0e32\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e14\u0e35\u0e27\u0e48\u0e32\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e40\u0e1b\u0e47\u0e19\u0e21\u0e32\u0e01\u0e01\u0e27\u0e48\u0e32\u0e41\u0e04\u0e48\u0e01\u0e32\u0e23\u0e2a\u0e4d\u0e32\u0e23\u0e27\u0e08\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13 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\u0e40\u0e23\u0e32\u0e01\u0e4d\u0e32\u0e25\u0e31\u0e07\u0e19\u0e4d\u0e32\u0e40\u0e2a\u0e19\u0e2d\u0e04\u0e38\u0e13\u0e2a\u0e21\u0e1a\u0e31\u0e15\u0e34\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e17\u0e35\u0e48\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e0b\u0e36\u0e48\u0e07\u0e02\u0e32\u0e14\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e43\u0e19\u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21 CX: \u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e01\u0e32\u0e23\u0e15\u0e2d\u0e1a\u0e2a\u0e19\u0e2d\u0e07\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e01\u0e32\u0e23\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19 \u0e41\u0e25\u0e30 KPI<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-54336\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2018\/02\/QuestionPro-CX.png\" alt=\"\u0e04\u0e4d\u0e32\u0e16\u0e32\u0e21\u0e42\u0e1b\u0e23 CX\" width=\"421\" height=\"364\"><\/p>\n<h4><span style=\"font-weight: 400;\">\u0e2a\u0e32\u0e21\u0e41\u0e2d\u0e1b\u0e1e\u0e25\u0e34\u0e40\u0e04\u0e0a\u0e31\u0e48\u0e19\u0e2b\u0e25\u0e31\u0e01\u0e02\u0e2d\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">QuestionPro CX \u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e21\u0e0a\u0e48\u0e2d\u0e07\u0e27\u0e48\u0e32\u0e07\u0e23\u0e30\u0e2b\u0e27\u0e48\u0e32\u0e07 <a href=\"https:\/\/www.questionpro.com\/blog\/customer-analytics-software\/\">\u0e01\u0e32\u0e23\u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/a> \u0e02\u0e48\u0e32\u0e27\u0e01\u0e23\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19 \u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e40\u0e0a\u0e34\u0e07\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c \u0e41\u0e25\u0e30\u0e23\u0e27\u0e21\u0e40\u0e02\u0e49\u0e32\u0e14\u0e49\u0e27\u0e22\u0e01\u0e31\u0e19\u0e40\u0e1b\u0e47\u0e19\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e17\u0e35\u0e48\u0e17\u0e23\u0e07\u0e1e\u0e25\u0e31\u0e07\u0e40\u0e1e\u0e35\u0e22\u0e07\u0e1b\u0e25\u0e32\u0e22\u0e19\u0e34\u0e49\u0e27\u0e2a\u0e31\u0e21\u0e1c\u0e31\u0e2a \u0e14\u0e49\u0e27\u0e22\u0e04\u0e38\u0e13\u0e2a\u0e21\u0e1a\u0e31\u0e15\u0e34\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e02\u0e31\u0e49\u0e19\u0e2a\u0e39\u0e07\u0e43\u0e2b\u0e21\u0e48\u0e15\u0e2d\u0e19\u0e19\u0e35\u0e49\u0e04\u0e38\u0e13\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e14\u0e39\u0e20\u0e32\u0e1e CX \u0e17\u0e35\u0e48\u0e2a\u0e21\u0e1a\u0e39\u0e23\u0e13\u0e4c\u0e08\u0e32\u0e01\u0e20\u0e32\u0e22\u0e43\u0e19\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e41\u0e25\u0e30\u0e1c\u0e25\u0e01\u0e23\u0e30\u0e17\u0e1a\u0e15\u0e48\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e41\u0e25\u0e30\u0e04\u0e27\u0e32\u0e21\u0e20\u0e31\u0e01\u0e14\u0e35\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0e40\u0e08\u0e32\u0e30\u0e25\u0e36\u0e01\u0e25\u0e07\u0e44\u0e1b\u0e43\u0e19\u0e01\u0e32\u0e23\u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e14\u0e49\u0e27\u0e22 <strong>Closed-Loop<\/strong> \u0e0b\u0e36\u0e48\u0e07\u0e40\u0e1b\u0e47\u0e19\u0e01\u0e23\u0e30\u0e1a\u0e27\u0e19\u0e01\u0e32\u0e23\u0e1b\u0e49\u0e2d\u0e19\u0e01\u0e25\u0e31\u0e1a\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e41\u0e01\u0e49\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e31\u0e19\u0e17\u0e35\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e04\u0e27\u0e32\u0e21\u0e20\u0e31\u0e01\u0e14\u0e35\u0e41\u0e25\u0e30\u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0e23\u0e27\u0e21\u0e01\u0e32\u0e23\u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e40\u0e02\u0e49\u0e32\u0e01\u0e31\u0e1a\u0e1f\u0e35\u0e40\u0e08\u0e2d\u0e23\u0e4c\u0e43\u0e2b\u0e21\u0e48\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32<strong> Smart Loop<\/strong> \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e31\u0e1a\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e0a\u0e34\u0e07\u0e25\u0e36\u0e01\u0e17\u0e35\u0e48\u0e25\u0e36\u0e01\u0e0b\u0e36\u0e49\u0e07\u0e22\u0e34\u0e48\u0e07\u0e02\u0e36\u0e49\u0e19\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e01\u0e32\u0e23\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13 \u0e04\u0e38\u0e13\u0e08\u0e36\u0e07\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e23\u0e30\u0e1a\u0e38\u0e41\u0e25\u0e30\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e17\u0e35\u0e48\u0e19\u0e4d\u0e32\u0e44\u0e1b\u0e2a\u0e39\u0e48\u0e01\u0e32\u0e23\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e02\u0e2d\u0e07\u0e21\u0e39\u0e25\u0e04\u0e48\u0e32\u0e41\u0e25\u0e30\u0e23\u0e32\u0e22\u0e44\u0e14\u0e49\u0e43\u0e19\u0e23\u0e30\u0e22\u0e30\u0e22\u0e32\u0e27 \u0e40\u0e1e\u0e34\u0e48\u0e21\u0e01\u0e32\u0e23\u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e15\u0e31\u0e27\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e2b\u0e25\u0e31\u0e01\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32 \u0e41\u0e25\u0e49\u0e27\u0e04\u0e38\u0e13\u0e08\u0e30\u0e04\u0e49\u0e19\u0e1e\u0e1a\u0e44\u0e14\u0e49\u0e17\u0e31\u0e19\u0e17\u0e35\u0e27\u0e48\u0e32\u0e2a\u0e48\u0e27\u0e19\u0e43\u0e14\u0e43\u0e19\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e19\u0e43\u0e08\u0e21\u0e32\u0e01\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0e2a\u0e38\u0e14\u0e17\u0e49\u0e32\u0e22 \u0e41\u0e15\u0e48\u0e44\u0e21\u0e48\u0e17\u0e49\u0e32\u0e22\u0e2a\u0e38\u0e14 \u0e43\u0e2b\u0e49\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a KPI \u0e40\u0e0a\u0e34\u0e07\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e43\u0e01\u0e25\u0e49\u0e0a\u0e34\u0e14\u0e44\u0e21\u0e48\u0e27\u0e48\u0e32\u0e04\u0e38\u0e13\u0e08\u0e30\u0e43\u0e0a\u0e49 Net Promoter Score (NPS), Customer Satisfaction (CSAT) \u0e2b\u0e23\u0e37\u0e2d Customer Effort Score (CES) \u0e40\u0e23\u0e32\u0e44\u0e14\u0e49\u0e02\u0e22\u0e32\u0e22\u0e01\u0e32\u0e23\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e27\u0e21\u0e27\u0e34\u0e18\u0e35\u0e2d\u0e37\u0e48\u0e19\u0e46 \u0e43\u0e19\u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e32\u0e21\u0e41\u0e25\u0e30\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23 KPI \u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13 \u0e04\u0e38\u0e13\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e21\u0e15\u0e23\u0e34\u0e01\u0e25\u0e07\u0e43\u0e19\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e07\u0e48\u0e32\u0e22\u0e14\u0e32\u0e22\u0e44\u0e21\u0e48\u0e27\u0e48\u0e32\u0e04\u0e38\u0e13\u0e08\u0e30\u0e14\u0e39\u0e04\u0e48\u0e32\u0e40\u0e09\u0e25\u0e35\u0e48\u0e22\u0e16\u0e48\u0e27\u0e07\u0e19\u0e49\u0e4d\u0e32\u0e2b\u0e19\u0e31\u0e01\u0e04\u0e48\u0e32\u0e40\u0e09\u0e25\u0e35\u0e48\u0e22\u0e17\u0e35\u0e48\u0e04\u0e4d\u0e32\u0e19\u0e27\u0e13\u0e44\u0e14\u0e49\u0e2b\u0e23\u0e37\u0e2d\u0e04\u0e30\u0e41\u0e19\u0e19\u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14\/\u0e15\u0e48\u0e4d\u0e32\u0e2a\u0e38\u0e14<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0e40\u0e02\u0e49\u0e32\u0e23\u0e48\u0e27\u0e21\u0e01\u0e31\u0e1a\u0e40\u0e23\u0e32\u0e43\u0e19\u0e01\u0e32\u0e23\u0e21\u0e38\u0e48\u0e07\u0e21\u0e31\u0e48\u0e19\u0e17\u0e35\u0e48\u0e08\u0e30\u0e1b\u0e23\u0e31\u0e1a\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e23\u0e32\u0e22\u0e44\u0e14\u0e49\u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e41\u0e25\u0e30\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e01\u0e32\u0e23\u0e14\u0e4d\u0e32\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e17\u0e35\u0e48\u0e08\u0e30\u0e1b\u0e34\u0e14\u0e0a\u0e48\u0e2d\u0e07\u0e27\u0e48\u0e32\u0e07\u0e41\u0e25\u0e49\u0e27\u0e2b\u0e23\u0e37\u0e2d\u0e22\u0e31\u0e07?<\/strong> S<\/span><span style=\"font-weight: 400;\">park \u0e04\u0e27\u0e32\u0e21\u0e2a\u0e38\u0e02\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e41\u0e25\u0e30\u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a <a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\">\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32 <\/a>\u0e43\u0e2b\u0e49\u0e40\u0e23\u0e32\u0e41\u0e19\u0e30\u0e19\u0e4d\u0e32\u0e04\u0e38\u0e13\u0e44\u0e1b\u0e2a\u0e39\u0e48\u0e02\u0e31\u0e49\u0e19\u0e15\u0e2d\u0e19\u0e41\u0e23\u0e01\u0e43\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e41\u0e25\u0e30\u0e17\u0e4d\u0e32\u0e43\u0e2b\u0e49\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21 CX \u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e07\u0e48\u0e32\u0e22\u0e02\u0e36\u0e49\u0e19<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"btn blogcta\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\">\u0e23\u0e31\u0e1a\u0e1a\u0e31\u0e0d\u0e0a\u0e35\u0e1f\u0e23\u0e35\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e15\u0e2d\u0e19\u0e19\u0e35\u0e49<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0e23\u0e27\u0e21\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e01\u0e32\u0e23\u0e14 [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[2023,2004,2034],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0e02\u0e2d\u0e41\u0e19\u0e30\u0e19\u0e4d\u0e32\u0e01\u0e32\u0e23\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e41\u0e14\u0e0a\u0e1a\u0e2d\u0e23\u0e4c\u0e14\u0e02\u0e31\u0e49\u0e19\u0e2a\u0e39\u0e07\u0e2a\u0e4d\u0e32\u0e2b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 | QuestionPro<\/title>\n<meta name=\"description\" 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