Frequently asked questions
Yes, however we are pleased to offer both a permanent free account and 50% discount if you should chose to upgrade to an annual plan before the new year. Please do take a moment to create an account with QuestionPro and contact their support team if you need assistance transitioning your existing questions and survey to their platform.
As Ignite has quickly grown, the small IgniteFeedback team has not been able to add new features or be as responsive to your support inquiries as we wanted to. This new move will allow you to take advantage of QuestionPro’s rich and fully featured survey platform and worldwide team.
We heard from many of you that having email driven surveys was a priority. We also heard that you wanted more advanced question options, and could use more hands-on guidance running strategic survey projects. You will have all of these feature additions with QuestionPro.