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Contact Information
First Name
Last Name
Phone
Email Address
Company Name
Job Title
Employees
-- Select --
0-250
251-500
501-749
750-1000
1,001-2,000
2,001-2,500
2,501-5,000
5,001-10,000
10,001-50,000
50,000+
Industry
-- Select --
Aerospace/Defense
Business Services
College/University
Construction & Mining
Consumer Services
Ed - PK to 12
Financial Services
Fire/EMS/Law Enforcement
Gov - Federal
Gov - State and Local
Health Care
Hospitality
Insurance
Investor
Legal Firms
Manufacturing
Media Publishing
Military
Not For Profit
Oil And Gas
Pharmaceuticals
Real Estate/Property Management
Technology
Retail
Telecommunications
Transportation
Utilities
Design & Architecture
What is your standard approach to managing and deploying infrastructure ?
Manual Configs
Standardized Scripts
Automated Deployments
Automated Delivery
Chaos Engineering
How would you describe your company's primary method for software development?
Agile Teams
Tradtional Teams
Agile Across Role
Agile Including QA
Agile and Lean
Culture & Organization Alignment
Do Development and Operation Teams share tools?
Yes
No
How would you describe knowledge sharing between company's Development and IT teams?
Weak
When Requested
Static Formats
Dynamic Formats
Open to Everyone
How is information generated from tools shared between those with development and operations teams?
No information
When requested
Short term access
Limited access
Unlimited access
Test & Verification
Which of the following occurs during your QA and testing process?
Manual testing
Load testing
Integrated testing
Automated testing
Unit tests
Redirecting transactions
Hostile environments
How do applications perform in general once released into production?
Major issues
Minor issues
Potential problems
Quick rollbacks
No rollbacks
Continuous Delivery
How are applications developed and released at your company?
No in-house
Monolithic
Several per year
SOA
Microservices
How would you describe your typical release process for key projects?
Waterfall
CI master branch
CD pre-production
CD production
Experimental
How often do you deploy code to production?
Few months
Monthly
Weekly
Daily
Several per day
Operations & Support
Which of the following can your company monitor today?
None apply
Infrastructure
Apps & Services
Transactions
User Experience
Do your monitoring solutions predict potential issues before users are affected?
Yes
No
At your Organization, which of the following is the most common way to learn about service interruptions?
Phone
Central Ops
Application Ops
Which of the following occurs when your company handles major incidents?
The tools, processes, and steps vary from incident to incident
The operations center declares and announces major incidents
“War room” with conference calls, collaboration, and deciding who is needed
The manual process to keep customers and internal stakeholders up to date
Incident resolution is often delayed as we wait for subject matter experts
Duplicate tickets continue to be created while the incident is being resolved
How do your company route incidents and alerts in general?
Spreadsheets
Wrong assignments
Broadcast messages
On-call availability
Automatically routed
Done
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