Post /cx/tickets/detractors

Example Request

https://api.questionpro.{{env}}/a/api/v2/cx/tickets/detractors?page=1&perPage=100

The value of environment {{env}} variable depends upon your datacenter. Refer to the Environment page for more details.


Authorization

arrow_rightSecurity - API Key
Name : api-key
required
Location : Request Header
Type : string

Request Body

arrow_rightPayload
application/json

                    
                {
                    "segmentID": 999,
                    "status": 0
                }


                    

Responses

arrow_rightExample
application/json

                       {
                        "response": [
                                    {
                                        "emailAddress": "[email protected]",
                                        "phoneNumber": "",
                                        "rating": "",
                                        "comment": "Staff was rude",
                                        "ticketID": 414,
                                        "responseID": 12121,
                                        "timestamp": "2020-01-14T12:51:48.000+0000",
                                        "timelimit": 72
                                    },
                                    {
                                        "emailAddress": "[email protected]",
                                        "phoneNumber": "",
                                        "rating": "0",
                                        "comment": "The food service was poor",
                                        "ticketID": 413,
                                        "responseID": 12122,
                                        "timestamp": "2020-01-10T06:08:39.000+0000",
                                        "timelimit": 72
                                    }
                                    ],
                        "pagination": {
                        "perPage": 100,
                        "totalItems": 2,
                        "currentPage": 1,
                        "totalPages": 1,
                        "links":{
                                    "self": "https://api.questionpro.{{env}}/a/api/v2/cx/detractor/ticket/data?page=2&perPage=2",
                                    "prev": null,
                                    "next": null,
                                    "first": "https://api.questionpro.{{env}}/a/api/v2/cx/detractor/ticket/data?page=1&perPage=2",
                                    "last": "https://api.questionpro.{{env}}/a/api/v2/cx/detractor/ticket/data?page=3&perPage=2"
                                }
                            },
                            "requestID": "4012fedc-e8ce-48ae-b800-6q5ce287987a7dje"
                        }

                    
arrow_rightSchema
application/json
{
  "$schema": "http://json-schema.org/draft-06/schema# ",
  "type": "object",
  "properties": {
    "pagination": {
      "type": "object",
      "properties": {
        "totalItems": {
          "type": "integer"
        },
        "perPage": {
          "type": "integer"
        },
        "totalPages": {
          "type": "integer"
        },
        "links": {
          "type": "object",
          "properties": {
            "next": {
              "type": "null"
            },
            "last": {
              "type": "string"
            },
            "prev": {
              "type": "null"
            },
            "self": {
              "type": "string"
            },
            "first": {
              "type": "string"
            }
          },
          "additionalProperties": false,
          "required": [
            "last",
            "self",
            "first"
          ]
        },
        "currentPage": {
          "type": "integer"
        }
      },
      "additionalProperties": false,
      "required": [
        "totalItems",
        "perPage",
        "totalPages",
        "links",
        "currentPage"
      ]
    },
    "response": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "emailAddress": {
            "type": "string",
            "format": "email"
          },
          "phoneNumber": {
            "type": "string"
          },
          "rating": {
            "type": "string"
          },
          "comment": {
            "type": "string"
          },
          "ticketID": {
            "type": "integer"
          },
          "responseID": {
            "type": "integer"
          },
          "timestamp": {
            "type": "string"
          },
          "timelimit": {
            "type": "integer"
          }
        },
        "additionalProperties": false,
        "required": [
          "emailAddress",
          "phoneNumber",
          "rating",
          "comment",
          "ticketID",
          "responseID",
          "timestamp",
          "timelimit"
        ]
      }
    }
  },
  "additionalProperties": false,
  "required": [
    "pagination",
    "response"
  ]
}
arrow_right400 example
application/json

{
    "response": {
     "error": {
         "docs": www.questionpro.com/api/error-codes.html
         "name": "BAD_REQUEST",
         "httpStatusCode": 400,
         "id" : "1000",
         "message": "Invalid URL parameters",
         "resourceUrl":"resource_url"
        }
    }
}
                                
arrow_rightSchema
application/json

{
  "$schema": "http://json-schema.org/draft-06/schema#                                 ",
  "type": "object",
  "properties": {
    "response": {
      "type": "object",
      "properties": {
        "error": {
          "type": "object",
          "properties": {
            "docs": {
              "type": "string"
            },
            "resourceUrl": {
              "type": "string"
            },
            "name": {
              "type": "string"
            },
            "id": {
              "type": "string"
            },
            "message": {
              "type": "string"
            },
            "httpStatusCode": {
              "type": "integer"
            }
          },
          "additionalProperties": false,
          "required": [
            "docs",
            "resourceUrl",
            "name",
            "id",
            "message",
            "httpStatusCode"
          ]
        }
      },
      "additionalProperties": false,
      "required": [
        "error"
      ]
    }
  },
  "additionalProperties": false,
  "required": [
    "response"
  ]
}
                                
arrow_right401 example
application/json

{
    "response": {
     "error": {
         "docs": www.questionpro.com/api/error-codes.html
         "name": "UNAUTHORIZED",
         "httpStatusCode": 401,
         "id" : "1010",
         "message": "Incorrect API Key",
         "resourceUrl":"resource_url"
        }
    }
}
						
							
arrow_rightSchema
application/json

{
  "$schema": "http://json-schema.org/draft-06/schema#                                 ",
  "type": "object",
  "properties": {
    "response": {
      "type": "object",
      "properties": {
        "error": {
          "type": "object",
          "properties": {
            "docs": {
              "type": "string"
            },
            "resourceUrl": {
              "type": "string"
            },
            "name": {
              "type": "string"
            },
            "id": {
              "type": "string"
            },
            "message": {
              "type": "string"
            },
            "httpStatusCode": {
              "type": "integer"
            }
          },
          "additionalProperties": false,
          "required": [
            "docs",
            "resourceUrl",
            "name",
            "id",
            "message",
            "httpStatusCode"
          ]
        }
      },
      "additionalProperties": false,
      "required": [
        "error"
      ]
    }
  },
  "additionalProperties": false,
  "required": [
    "response"
  ]
}
                                
arrow_right403 example
application/json

{
    "response": {
     "error": {
         "docs": www.questionpro.com/api/error-codes.html
         "name": "FORBIDDEN",
         "httpStatusCode": 403,
         "id" : "1013",
         "message": "The user does not have permission to access the resource",
         "resourceUrl":"resource_url"
        }
    }
}				
							
arrow_rightSchema
application/json

{
  "$schema": "http://json-schema.org/draft-06/schema#                                 ",
  "type": "object",
  "properties": {
    "response": {
      "type": "object",
      "properties": {
        "error": {
          "type": "object",
          "properties": {
            "docs": {
              "type": "string"
            },
            "resourceUrl": {
              "type": "string"
            },
            "name": {
              "type": "string"
            },
            "id": {
              "type": "string"
            },
            "message": {
              "type": "string"
            },
            "httpStatusCode": {
              "type": "integer"
            }
          },
          "additionalProperties": false,
          "required": [
            "docs",
            "resourceUrl",
            "name",
            "id",
            "message",
            "httpStatusCode"
          ]
        }
      },
      "additionalProperties": false,
      "required": [
        "error"
      ]
    }
  },
  "additionalProperties": false,
  "required": [
    "response"
  ]
}
                                
arrow_right404 example
application/json

{
    "response": {
     "error": {
         "docs": www.questionpro.com/api/error-codes.html
         "name": "NOT_FOUND",
         "httpStatusCode": 404,
         "id" : "1040",
         "message": "The resource that you're trying to access doesn't exist",
         "resourceUrl":"resource_url"
        }
    }
}
							
							
arrow_rightSchema
application/json

{
  "$schema": "http://json-schema.org/draft-06/schema#                                 ",
  "type": "object",
  "properties": {
    "response": {
      "type": "object",
      "properties": {
        "error": {
          "type": "object",
          "properties": {
            "docs": {
              "type": "string"
            },
            "resourceUrl": {
              "type": "string"
            },
            "name": {
              "type": "string"
            },
            "id": {
              "type": "string"
            },
            "message": {
              "type": "string"
            },
            "httpStatusCode": {
              "type": "integer"
            }
          },
          "additionalProperties": false,
          "required": [
            "docs",
            "resourceUrl",
            "name",
            "id",
            "message",
            "httpStatusCode"
          ]
        }
      },
      "additionalProperties": false,
      "required": [
        "error"
      ]
    }
  },
  "additionalProperties": false,
  "required": [
    "response"
  ]
}
                                
arrow_right500 example
application/json

{
    "response": {
     "error": {
         "docs": www.questionpro.com/api/error-codes.html
         "name": "INTERNAL_SERVER_ERROR",
         "httpStatusCode": 500,
         "id" : "1026",
         "message": "We are not able to process your request",
         "resourceUrl":"resource_url"
        }
    }
}
							
arrow_rightSchema
application/json

{
  "$schema": "http://json-schema.org/draft-06/schema#                                 ",
  "type": "object",
  "properties": {
    "response": {
      "type": "object",
      "properties": {
        "error": {
          "type": "object",
          "properties": {
            "docs": {
              "type": "string"
            },
            "resourceUrl": {
              "type": "string"
            },
            "name": {
              "type": "string"
            },
            "id": {
              "type": "string"
            },
            "message": {
              "type": "string"
            },
            "httpStatusCode": {
              "type": "integer"
            }
          },
          "additionalProperties": false,
          "required": [
            "docs",
            "resourceUrl",
            "name",
            "id",
            "message",
            "httpStatusCode"
          ]
        }
      },
      "additionalProperties": false,
      "required": [
        "error"
      ]
    }
  },
  "additionalProperties": false,
  "required": [
    "response"
  ]
}