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CBC

テイラー・スウィフトが経済を救う?

2023年6月17日

オンライン調査会社QuestionProの算出によると、テイラー・スウィフトのツアーが米国に数十億ドルの経済活動をもたらすことがわかった。

詳しく読む(英語)

sky-news

テイラー・スウィフトが米国経済を復活させる

2023年6月15日

QuestionProの調査によると、今回のツアーは46億ドルを生み出し、チケット購入者はチケット、旅行、衣服、その他の費用に平均1,300米ドルを費やすことが明らかになった。

詳しく読む(英語)

the-guardian

マネー、マネー、マネー:歌声で経済を活性化する歌手たち

2023年6月15日

オンライン調査会社QuestionProの調査によると、テイラー・スウィフトの「The Eras」ツアーは、コンサート来場者1人当たり平均1,300ドルの消費により、アメリカ経済に合計で50億ドル(39億ポンド)をもたらす可能性がある。

詳しく読む(英語)

9-news-denver

テイラー・スウィフトの「The Eras Tour」で経済活性化

2023年6月13日

調査会社QuestionProの調査によると、テイラーの「The Eras Tour」は46億ドルを生み出す勢いだという。

詳しく読む(英語)

seventeen-mag

テイラー・スウィフト「The Eras」スタジアム・ツアーについて知っておくべきすべて

2023年6月13日

ツアーはアメリカ全土の地域経済に50億ドルを生み出す可能性があり、その経済効果は50カ国を上回ると言われている。「QuestionPro社の調査によると、コンサート来場者は1回の公演につき約1,300ドルを消費する」とブルームバーグは述べている。

詳しく読む(英語)

themessenger

テイラー・スウィフトの「The Eras Tour」、約50億ドルの消費支出に貢献

2023年6月13日

フォーチュン誌が入手した調査会社QuestionProの報告書によると、スウィフトが今年8月にロサンゼルスでアメリカ公演を終えるまでに、「The Eras Tour」は46億ドルの国内消費支出を生み出すと予想されている。

詳しく読む(英語)

yahoo-entertainment

テイラー・スウィフトのErasツアー、米国経済に46億ドルをもたらす可能性: レポート

2023年6月12日

調査会社QuestionProの調査によると、今年のスウィフトのコンサートでは、チケット代、旅行代、衣装代などで平均1,300ドル以上の出費があったという。

詳しく読む(英語)

People-mag

テイラー・スウィフトの「The Eras Tour」、米国経済に46億ドルをもたらす可能性: レポート

2023年6月12日

調査会社QuestionProの調査によると、今年のスウィフトのコンサートには、チケット代、旅行代、衣装代などで平均1,300ドル以上の出費があったという。

詳しく読む(英語)

Forbes

テイラー・スウィフトの「The Eras Tour」、地域経済に46億ドルをもたらす可能性

2023年6月9日

調査会社QuestionProのデータレポートによると、「The Eras Tour」はアメリカ国内だけで46億ドルという驚異的な消費支出を生み出す可能性があるという。

詳しく読む(英語)

Bloomberg

テイラー・スウィフト、シカゴのホテル予約で過去最多を記録

2023年6月7日

QuestionProは、コンサート来場者がこのペースで消費を続ければ、「The Eras Tour」は米国だけで46億ドルの消費者支出を生み出す可能性があると推定している。

詳しく読む(英語)

Fortune-logo

テイラー・スウィフトは単なるエンターテインメントの巨人ではない。彼女の完売ツアーは地域経済も活性化させている

2023年6月7日

調査会社QuestionProの新しい調査によると、ファンはツアーに参加するためにチケット、旅行、衣類などの分野で平均1300ドル以上を費やしている。

詳しく読む(英語)

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ChatGPT And CX: Separating Hype From Reality

May 1st, 2023

QuestionPro is releasing tools that use AI to build surveys based on simple prompts.

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Go Ahead, Have That Holiday Party

January 2nd, 2023

Vivek Bhaskaran, founder and CEO of QuestionPro, talks about holiday parties after COVID.

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15 Tips For Tackling Toxic Manager Or Subordinate Work Relationships

December 27th, 2022

Workforce President Sanja Licina Ph.D., advises on how to navigate not comfortable environments for HR leaders.

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Satisfaction Is Dead: Long Live Delight

December 5th, 2022

Vivek Bhaskaran, founder & CEO of QuestionPro talks about the importance of Delight over Satisfaction.

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Researchers Must Take Steps To Understand The Metaverse

November 25th, 2022

Aseem Badshah, managing director at QuestionPro UK, talks about the metaverse and research.

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Conjoint Analysis 101: What, Types, Working

November 18th, 2022

QuestionPro is a conjoint analysis tool that contributes to businesses with market research and product optimization.

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6 CFC players named to NISA Best XI teams

November 16th, 2022

The National Independent Soccer Association announced its 2022 Best XI as voted on by league head coaches, in collaboration with league partner QuestionPro.

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QuestionPro's Tim Cornelius Wins Marketing Research and Insights Excellence Award Powered by Quirk's

November 10th, 2022

Timothy Cornelius, Director of Operations at QuestionPro, has been named the 2022 Fearless Leader by the Marketing Research and Insight Excellence Awards, powered by Quirks

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Q&A With Ken Peterson: Urban Legends of Customer Experience

November 10th, 2022

CMSWire Managing Editor Dom Nicastro catches up with QuestionPro's CX President Ken Peterson on his four urban legends of customer experience.

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Research-live

QuestionPro Agrees SuiteCX Acquisition

October 18th, 2022

Online survey and research services firm QuestionPro has acquired customer experience (CX) and journey mapping platform company SuiteCX for an undisclosed fee

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QuestionPro Acquires Customer Experience Platform SuiteCX

October 18th, 2022

US-based online survey and research services provider QuestionPro has acquired customer experience and journey mapping platform provider SuiteCX, the the company said.

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QuestionPro Acquires SuiteCX, Creates First "Full Stack" CX Platform

October 17th, 2022

QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience and journey mapping platform provider.

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QuestionPro Acquries SuiteCX

October 17th, 2022

QuestionPro, an online survey and research services company, has acquired SuiteCX, a customer experience and journey mapping services provider.

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QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform

October 17th, 2022

QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience and journey mapping platform provider.

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The Platformification of QualiQuant Continues

August 25th, 2022

QuestionPro has long been an innovation leader when it comes to integrating new methods and expanding capabilities to meet the changing needs of the industry...

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QuestionPro Acquires Digsite

August 25th, 2022

Integrated with QuestionPro’s research platform, Digsite creates new and powerful capabilities for agile qualitative research...

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QuestionPro Acquires Digsite

August 25th, 2022

The addition of Digsite expands QuestionPro’s Customer Experience (CX), Research & Insights and Employee Experience (EX) platforms and creates new and powerful capabilities for agile two-way conversations with customers..."

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Why A Continuous Listening Strategy Is Critical For HR Professionals To Battle The Great Resignation

July 28th, 2022

QuestionPro's Workforce President, Sanja Licina is helping employers build empathy at scale in their organizations.

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San Francisco mayor ‘worried’ residents either leaving, working from home

July 18th, 2022

San Francisco Mayor London Breed says that her city will have to adjust to a new reality in which tech workers who have either left town altogether or are working remotely will not return to the office anytime soon.

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16 Obstacles To A Successful Software Project (And How To Avoid Them)

June 21st, 2022

QuestionPro's CEO, Vivek Bhaskaran, contributed with Forbes on this article about common obstacles on a software project and what has helped him and other thought leaders overcome them.

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QuestionPro Partners with Acquis Cortico-X

June 21st, 2022

QuestionPro and Acquis Cortico-X announced a collaboration to offer products and strategic services aimed at helping companies measure, discern insights, and take action from their data.

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Giving Leaders The Superpower Of Compassion

June 15th, 2022

Workforce President at QuestionPro, Sanja Licina Ph.D., talks about helping employers build Empathy at Scale in their organizations.

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If Bad Customer Experience Were a Hit Country Song...

June 7th 2022

QuestionPro's Customer Experience President, Ken Peterson, commented to CMS Wire his thoughts on brands customer experience.

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QuestionPro’s enterprise-grade survey platform

May/June 2022

Market research platform to uncover complex insights that can propel your business to the forefront of your industry.

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Your online surveys could be violating GDPR

May 20th, 2022

QuestionPro's CEO, Vivek Bhaskaran, talks about the expansion of GDPR and why it is crucial to be prepared and understand the depth of data privacy protection.

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QuestionPro showcased Foucs Groups on MSNBC Morning Joe

May 19th, 2022

MSNBC's Elise Jordan shares observations from Democratic and Republican voters in Georgia ahead of the state's primaries next week.

View the whole segement...

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GreenBook 2022 Future List Spotlight: Timothy J. Cornelius

May 5th, 2022

“The GreenBook Future List Spotlight focuses on one honoree each interview, allowing you to become better acquainted with the future of insights. In this installment, we sit down with Timothy J. Cornelius, Audience Director at QuestionPro."

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Tech CEOs Must Stand On Principle

April 19th, 2022

QuestionPro's CEO, Vivek Bhaskaran, talks about the importance that your actions stay aligned with your values.

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Atomic Research: What It Is And Why You Should Be Doing It

April 12th, 2022

“Learn about "atomic research" and how it can benefit your market research organization in terms of streamlining data management, relaying relevant data to researchers and stakeholders, identifying knowledge gaps, and more."

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Customer Communities Fuel the CX Experience with Insights and Feedback

March 31st, 2022

“Insight Communities Offer Timely, Actionable Data at Scale."

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In Texas, Big Tech's Liberal Leanings Take a Back Seat

March 10th, 2022

“Texas has been enacting some of the most far-right social policies in the country. But the tech industry continues to move in."

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New EX Products: Momentive, QuestionPro, Experience.com, Motivosity, and DaysToHappy

March 9th, 2022

“Products and solutions that support the growing employee experience segment have been introduced at a fast clip during the start of 2022..."

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Market Research Predictions for 2022

January 6th, 2022

“Insights repositories will become mainstream – while knowledge management solutions have been in play for a while..."

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How to Understand Customer Churn When There Is No Return

January 3rd, 2021

By understanding the churn risk, a brand can still help push better social reviews and keep their business profitable — all while having a near 100% churn.

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Conversational Marketing: Boosting Revenue and Improving Customer Experience

December 27th, 2021

Customer satisfaction is also a key benefit associated with conversational marketing and often the driving force for successful e-commerce sales.

Read More...

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14 Personal Branding Trends You'll See In 2022, According To Business Leaders

December 21st, 2021

QuestionPro has acquired customer brand engagement analyst Bryght AI, and says it will incorporate the technology across all its survey and research platforms...

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Shoppers Are Worried About Late Delivery Of Gifts, Study Shows

November 19th, 2021

According to a study performed by QuestionPro, consumers fear that their holiday gifts will not be delivered on time.

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As The Chaos Of The Great Resignation Continues, How Can Employers Find Clarity — And A Path Forward?

December 4th, 2021

A new study released today by RADICL and QuestionPro reveals how these seismic changes have impacted employee perceptions of jobs and lives across the U.S., and why it’s critical employers take these realities seriously.

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CMSWire-logo

4 New Ways to Use Customer Satisfaction Results

November 18th, 2021

Above all else — never stop asking questions. Never stop engaging with customers. And most of all, never rest on your laurels.

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QuestionPro Acquires Conversational Intelligence Firm Bryght AI

November 5th, 2021

QuestionPro, a global leader in online survey and research services has acquired Bryght AI, a conversational intelligence platform that helps companies drive customer retention...

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QuestionPro Acquires Bryght AI

November 2nd, 2021

QuestionPro, a global leader in online survey and research services has acquired Bryght AI, a “conversational intelligence” platform...

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QuestionPro Buys Unstructured Data Analyst Bryght.AI

November 1st, 2021

QuestionPro has acquired customer brand engagement analyst Bryght AI, and says it will incorporate the technology across all its survey and research platforms...

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QuestionPro named as a 2021 Technology Leader in the SPARK Matrix analysis

October 13th, 2021

Quadrant Knowledge Solutions announced today that it has named QuestionPro as a 2021 technology leader in the SPARK Matrix analysis of the global Voice of the Customer (VoC) platform market.

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Customer Experience, in the Palm of Your Customers' Hands

October 8th, 2021

Our Customer Experience President, Ken Peterson, wrote an insightful entry about the importance of building a strategy for the digital costumer experience.

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The Top Community Platform Vendors According to the FeaturedCustomers Fall 2021 Customer Success Report Rankings

October 5th, 2021

QuestionPro was awarded with the "Top Performer" honor according to the Fall 2021 Community Platforms Customer Success Report.

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STS-LOGO

QuestionPro named as a 2021 Technology Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Voice of the Customer (VoC) Platform, 2021

October 1st, 2021

Quadrant Knowledge Solutions announced today that it has named QuestionPro as a 2021 technology leader in the SPARK Matrix analysis of the global Voice of the Customer (VoC) platform market.

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Revenge Spending? More Like “Cautious Consumerism”

September 27th, 2021

Dan Fleetwood explains more about 'cautious consumerism' and how this is becoming a new consumer trend after COVID...

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CXBuzz

CXBuzz Interview With Ken Peterson, President of CX at QuestionPro

September 26th, 2021

Ken Peterson, our President in Customer Experience, had an insightful interview with CXBuzz; talking about AI, CX metrics, loyalty, NPS...

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CMSWire-logo

Does Your Customer Experience Strategy Yield a Diamond or a Lump of Coal?

September 8th, 2021

Ken Peterson, President of Customer Experience, talks about the pressure in diamonds and coal, giving a great example of how pressure in achieving goals sometimes might not be the best CX strategy.

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Rome Wasn't Built in a Day, But Your Customer Experience Strategy Can Be

August 10th, 2021

Our Customer Experience President, Ken Peterson, wrote an interesting entry on how building a CX strategy takes work and time.

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10 voice of the customer tools to consider

August 2nd, 2021

QuestionPro is named one of the 10 voice of the customer tools to consider for creating an action plan to improve the customer experience.

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Countering the First Female Recession: Lessons for HR

March 8th, 2021

Dive into this conversation with Sanja Licina, PhD, HR expert, and President of QuestionPro Workforce, on countering the first female recession and here is what she had to say...

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QuestionPro Hires Workforce Experience President

March 4th, 2021

Commenting on the appointment, CEO Vivek Bhaskaran said: 'Sanja is a dynamic and passionate leader whose academic and real-world experience are a perfect fit for her role in leading our Workforce Experience division.'

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Why This Company Adopted a Permanent Work-From-Anywhere Policy During the Pandemic

February 4th, 2021

Built In Austin spoke with Bhaskaran to learn more about how QuestionPro adapted during the pandemic, including its new work-from-anywhere policy...

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How These Austin Companies Aim to Exceed Customer Expectations

January 14th, 2021

What awaits the company’s new enterprise clients? One-on-one sessions with CEO and Founder Vivek Bhaskaran. Senior Vice President of Customer Success and Operations John Johnson said ...

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QuestionPro Acquires Enprecis Group from Bregal Sagemount

December 19th, 2020

Founded in 2008, Enprecis helps auto companies drive higher satisfaction, better experience, and loyalty with solutions like Foresight™ Customer Experience (CX) Management platform and CQi™ Vehicle Experience (VX) platform to measure continuous vehicle quality. QuestionPro is a global provider of online survey and research services, including specific platforms for Customer Experience, Research & Insights, and Employee/Workforce experience

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QuestionPro Launches “Switchable Consumer” Model to Help Brands Cost-effectively Reduce Churn and Acquire New Customers

December 17th, 2020

QuestionPro launched a proprietary “switchable consumer” research model that helps brands cost-effectively reduce churn and acquire new customers. It uses surveys to identify the prospects who can be persuaded to switch from a competitor and the existing customers that are at risk to switch to a rival.

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QuestionPro Buys Enprecis Group From Bregal Sagemount

December 17th, 2020

Austin, Texas-based QuestionPro has acquired Enprecis Group Inc., a customer-experience management company focused on the automotive industry, from Bregal Sagemount...

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QuestionPro Buys Auto Sector CEM Specialist Enprecis

December 17th, 2020

QuestionPro has acquired Enprecis Group, which designs, develops and distributes daily tracking and CEM software for the automotive enterprises. With the acquisition of Enprecis from private equity group Bregal Sagemount, QuestionPro has launched AutoX, a pioneering 360-degree solution for customer experience management.

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QuestionPro acquired Enprecis Group

December 17th, 2020

QuestionPro acquired Enprecis Group, a Dallas, Texas-based customer service platform for the automotive industry, from Bregal Sagemount.

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QuestionPro Acquires Enprecis Group from Bregal Sagemount; Launches New “AutoX” Platform to Drive Insights for Auto Brands

December 17th, 2020

"With the acquisition, QuestionPro is announcing a new service – AutoX – which is the first and only 360-degree solution for OEMs – where data from Employees, Customers, Research and Vehicle Quality are combined and analyzed in a single data platform."

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Here’s What 4 Austin Leaders Have Learned Since Transitioning to a Remote Work Environment

December 15th, 2020

As a result of the ongoing coronavirus pandemic, the number of U.S. workers working from home full time is almost 70 percent. The number of U.S. workers permanently working from home is expected to rise even more as the leaders continue to realize the benefits of a remote workforce. Check out how pandemic changed the views of Vivek Bhaskaran, CEO and founder, QuestionPro regarding remote work and business continuity.

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Elon Musk is leaving Silicon Valley for Texas. These millionaires and companies are joining him

December 14th, 2020

"As of November, 39 companies -- in tech and other industries had relocated to Austin so far this year, according to data from the Austin Chamber of Commerce."

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QuestionPro helps brands reach more customers.

December 14th, 2020

With its new research model, the online survey and research company is helping brands track which of their customers are liable to take interests in their products or those of their competitors.

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Silicon Valley ‘Texit’ Is Real: Here’s Who’s Going and Where

December 14th, 2020

Moving from Silicon Valley to Austin, TX at the beginning of 2020 put QuestionPro ahead of the curve.

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QuestionPro Launches “Switchable Consumer” Model To Help Brands Cost-Effectively Reduce Churn And Acquire New Customers

December 9th, 2020

QuestionPro, a global leader in online survey and research services announced the availability of a proprietary “switchable consumer” research model that helps brands cost-effectively reduce churn and acquire new customers.

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The company that literally started Silicon Valley is moving to Texas

December 2nd, 2020

It's the largest — but just the latest — tech company to make the trip south: SignEasy, QuestionPro and DZS (formerly known as Dasan Zhone Solutions) also moved from California to Texas.

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Why Virtual Focus Groups Could Become the Norm Post-COVID-19

December 2nd, 2020

In the wake of COVID-19's restrictions on travel and in-person gatherings, traditional focus groups all but disappeared. Into the void came the adoption of virtual technologies. Find out why “virtual” focus groups are not only a near-term fix but might become a permanent fixture in the toolbox for market researchers.

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How I Started A $1.6M/Month Online Surveys And Research Tools Software

November 14th, 2020

Announcing today major new features and tools as well as a product roadmap across Surveys, Research and CX.

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Drive Satisfaction, Engagement and Leads with Customer Engagement

October 29th, 2020

We all know that building and maintaining a customer base is the key to a successful business. While acquiring new customers is more difficult than maintaining existing ones, it is still crucial to keep existing customers while enticing new ones. Engaging with your customers via online surveys helps you do both.

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How to Navigate Being the Only Woman on Your Team: Advice From Local Women in Tech

October 26th, 2020

Many women in tech face the very real possibility of being the only woman on their team. It can sometimes mean having to fight harder to have your voice heard and ideas honored. Find out what advice Crystal Wiese, Director of Marketing, QuestionPro, has for other women in tech to have a successful and fulfilling career.

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QuestionPro Sets Up Reseller and Distributor Program

September 17th, 2020

The QuestionPro Partner Channel, a reseller and distributor program is designed to make it easier for partners to integrate QuestionPro’s solutions directly into theirs, helping their clients unlock insights.

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What You Should Know About Voice of the Customer Survey Questions

September 2nd, 2020

Companies that don’t measure the impact of Voice of the Customer (VoC) programs will not see improvements in satisfaction and may even see declines. QuestionPro offers different types of VoC programs and helps organizations offer better value and experience to their customers.

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Austin’s QuestionPro acquires Dallas company

February 28th, 2020

Austin-based survey and market research company QuestionPro has acquired Dallas-based Care Experience, a customer experience platform focused on health care.

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Survey company QuestionPro moves HQ from California to Austin

January 21st, 2020

Survey and market research company QuestionPor has moved its headquarters from California to Austin. As part of the move, the company relocated 18 of its employees in Austin, with plans to grow up to about 60 local employees by the end of the year.

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San Francisco Business Journal

S.F. company heads to Texas, saying Bay Area economy is ‘not sustainable’

January 29th, 2020

Founder Vivek Bhaskaran said he moved the company's headquarters to San Francisco in 2011 with big ambitions, "but economically, we could not make it work.

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QuestionPro Moves its Headquarters from San Francisco to Austin

January 28th, 2020

“Austin is the perfect tech-friendly city for QuestionPro to place our roots and to drive our business to the next level,” Bhaskaran said. “It offers a mix of vibrant startups, incubators, and classic technology corporations that we’re excited to be a part of.”

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Interview with Vivek Bhaskaran, Founder and CEO of QuestionPro

January 30th, 2020

"To my fellow founders out there, build the company you want to build not the company that others put pressure on you to build," says Founder, Vivek Bhaskaran.

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QuestionPro: How the Survey Software Leader is Humanizing Online Support with New Approaches to Customer Engagement

Most of us have experienced the impersonal face of online support tickets and feedback forms, filling them out only to feel marooned in an endless queue of requests. QuestionPro is changing the game when it comes to how businesses are interacting with their customers.

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Silicon Valley Must Address Sexism in the Workplace

Accusations of sexism in the technology sector are nothing new and sadly unsurprising, considering the male-to-female ratio in the industry. However, a viral blog post from former Uber employee Susan J. Fowler recently forced tech companies to examine their corporate cultures to ensure their female employees not only are treated fairly, but also feel safe coming to work.

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QuestionPro: How to Make Dating Site Registrations Less of a Cookie-Cutter Experience

In the dating industry, competition is fierce. Dating websites have to work to make themselves stand out to singles so their niche services remain popular and profitable in the long run. To help dating brands reach out to online daters, QuestionPro offers unique survey software with customized features and 24/7 live support.

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AP

Capture 5X More User Engagement with New Conversational Forms from QuestionPro — The Leader in Online Survey Software Trusted by the Biggest Financial Institutions

Despite the links to consumer surveys at the bottom of every receipt and customer-facing email, it can be difficult to maintain engagement long enough to get actionable feedback. Experienced survey and analytics company, QuestionPro, is turning surveys and forms into insightful conversations with new Conversational Forms.

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AP

Learning from voter survey experiments

Leading up to the November election, AP worked with GfK Custom Research and the National Opinion Research Center at the University of Chicago to examine new ways to survey voters.

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How QuestionPro Helps You Improve Customer Experience With Its Comprehensive Survey and Analytics Platform

Gaining insight into customer satisfaction and shopping trends through experience tracking is a vital aspect of a business's efforts to stand out in its market. Through its suite of software tools, QuestionPro makes this task easier and more efficient with customizable survey creation, online and offline distribution, deep analytical tools, and robust reporting.

Your Story

QuestionPro Delivers the Answers to all Your Questionnaires

Today, the platform claims to create over one million surveys every month and over 10-million responses collected in that same period. It also has over five million users worldwide and over 15,000 business clients spanning across 40 nations.

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QuestionPro and MindMeister Partner, Explore a Survey Mind Mapping Integration

QuestionPro and MindMeister announced a new partnership with the aim to modernize data intelligence through the integration of QuestionPro's powerful survey analytics platform and MindMeister's award-winning mind mapping software.

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Workplace Genome

WorkXO and QuestionPro partner, launching the Workplace Genome

The Workplace Genome™ Project provides organizations with a simple research-based discovery process for understanding organizations' culture at their very essence—who they really are, how they really work, and what it is their employees really experience.

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Live Mint

QuestionPro Woos Academic Insititutions in Major India Push

QuestionPro has expanded its offerings to capture evidence-based decision making in emerging markets such as India, China, and Latin America. Companies in these regions are adopting the tools and services for data processing and analytics.

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Forbes

What Entrepreneurs Can Learn From This Week's Tech Acquisition

Earlier this week, news broke that Seattle-based QuestionPro, a leading web-survey and market research company, has acquired Pollbob, a New Orleans-based startup at the forefront of the mobile social polling space.

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Venture Beat

Add it up: Web-survey company QuestionPro acquires PollBob

QuestionPro, a web-survey and market-research company, has acquired PollBob, a small startup with a website and iPhone app for community polling.

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Greek Wire

QuestionPro gobbles up PollBob to bolster mobile offerings

QuestionPro is buying PollBob, a small New Orleans consumer Internet startup that specializes in online and mobile polling technology. Terms of the deal weren't disclosed, but QuestionPro CEO Vivek Bhaskaran tells GeekWire that the acquisition will help strengthen its battle against Survey Monkey, especially in the increasingly important mobile arena.

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Seattle Times

QuestionPro expands mobile lineup with PollBob

Seattle online research company QuestionPro is expanding its mobile offerings -- and geographic reach -- by acquiring New Orleans-based PollBob.

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Small Business Trends

Research Tool to Help Your Small Business Succeed: Review of QuestionPro

Most business owners have heard the statistic that 80% of new businesses fail within the first three years. One of the biggest reasons they reportedly fail is because they lack the information and related analysis to make a good decision.

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American Express Open Forum

Why Influencers Matter To Small Business

I've been thinking a lot about influence lately. It seems that I'm not the only one. Mike Michalowicz wrote an article that talked about how you can grow your business by connecting with influencers and Guy Kawasaki gave us a real life example of how you can create a path for influencing behavior by setting up an environment for easy compliance.

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8 DIY Marketers Tools For Making Your Business Look Bigger

When I looked at my e-mail and saw a message from MSNBC, I thought it was spam. MSNBC wanted to know if I would consider participating in a web series that paired entrepreneurs with small business mentors. I would be one of the mentors in addition to Tony Hawk and Daisy Fuentes.

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Strategy-Stew

How to Run a Killer Marketing Program . With NO Marketing Budget

Yeah - I know - you've got no extra cash. To get cash you need customers. To get customers, you need marketing. So how are you supposed to do any of that - with no cash.

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Communities: There’s An App For That!

28 February, 2019

Having an app, making your community readily available to members, along with the additional benefits of studies, are keys to unleashing the true power of your community.

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Strategy-Stew

A Review of Online Survey Software: Which One is Best for You?

Since I.m forever harping about finding out what.s important to your customer when they are buying what you.re selling, I've decided to go over a few on-line survey tools and help you figure out which one might be best for you and your customers.

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Press releases

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QuestionPro Acquires PathosAI, Ushers in New Era of Understanding, Predicting & Influencing Customer Emotion

June 21st, 2023

QuestionPro, a global leader in survey and research, data and insights services, today announced it has acquired PathosAI - a platform that uses AI to help companies drive brand value and reputation.

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Generating $5 billion, the Taylor Swift The Eras Tour has an Economic Impact Greater than 50 Countries

June 08th, 2023

As the Taylor Swift The Eras tour resumes in Detroit tomorrow, a new study by online research, insights and experience company QuestionPro finds concertgoers are spending about $1,300 per show, with 71 percent saying it was worth it because the experience was so rewarding and 91 percent saying they’d go again.

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QuestionPro Acquires Patient Safety Group

May 9th, 2023

QuestionPro, a global leader in survey and research, data and insights services, today announced it has acquired Patient Safety Group, a leading technology platform that helps health systems and hospitals collect and analyze patient and employee safety insights for better health outcomes, from Smart Patients, LLC.

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A Global Survey by QuestionPro Workforce Shows Only Half of Employees are Satisfied with Their Career

May 1st, 2023

While most organizations know how critical it is to be closely aligned with the needs of their workforce during challenging economic times, a global survey by QuestionPro Workforce found that career development, recognition, and well-being are the greatest challenges companies face when delivering on their employee experience promise.

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Imminent Indictment Boosts Trump’s Base

April 3rd, 2023

Any questions about whether or not the indictment of former President Trump would help or hurt his standing have been answered in a new poll from QuestionPro, which found 75 percent of self-identified Republican voters say they are now more likely to vote for him as a result of the indictment.

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2 in 3 Americans Think Donald Trump Should End Presidential Run if Convicted

March 31st, 2023

According to fresh research from QuestionPro, nearly 2 in 3 Americans (64%) believe former President Donald J. Trump should end his presidential campaign if convicted.

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QuestionPro Acquires Pundit Consultantz, Appoints New President

February 28th, 2023

QuestionPro, today announced it has acquired Pundit Consultantz, a healthcare innovation and go-to-market commercialization consultancy. Pundit’s founder and CEO, Arti Bedi Pullins, becomes President and Chief Healthcare Officer at QuestionPro.

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QuestionPro Named one of Top 100 Global Software Companies in G2’s 2023 Best Software Awards

February 16th, 2022

QuestionPro, a global leader in online survey and research services, has been one of 100 top global software companies in G2’s 2023 Best Software Awards. As the world’s largest and most trusted software marketplace, G2 is visited by 80 million software buyers each year. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.

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QuestionPro Acquires Assets of doopoll, Growing its Presence in the United Kingdom

February 7th, 2023

QuestionPro, a global leader in online survey and research services, has acquired the assets of doopoll, the multilingual, realtime engagement platform.

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A National Survey by QuestionPro Workforce and EQ Community Shows Nearly 40 Percent of Workers Would Switch Companies for a More Inclusive Culture

January 17th, 2022

Despite significant focus and effort on fostering workplace Diversity, Equity and Inclusion (DEI), American workers are dissatisfied with the results, according to a national survey of employees by QuestionPro Workforce and EQ Community.

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Good Grief! American Consumers Are Sad and Angry that “A Charlie Brown Christmas” is No Longer on Network TV

December 19th, 2022

According to a national survey of 1,000 American consumers fielded by QuestionPro, more than 75 percent are “really sad” (~60%) or “mad as hell” (~18%) that A Charlie Brown Christmas will not air on network television this year.

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QuestionPro’s Tim Cornelius Wins Marketing Research and Insights Excellence Award Powered by Quirk’s

November 10th, 2022

Timothy Cornelius, Director of Operations at QuestionPro, has been named the 2022 Fearless Leader by the Marketing Research and Insight Excellence Awards, powered by Quirks.

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QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform

October 17th, 2022

QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience (CX) and journey mapping platform provider.

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QuestionPro Announces Fall XDay North America Lineup

September 15th, 2022

QuestionPro, a global leader in online survey and research services today announced the agenda and speaker lineup for its annual customer event, XDay 2022 North America.

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QuestionPro’s Director of Audience is a Finalist for the Fearless Leader Award by Quirk’s Media.

September 8th, 2022

QuestionPro, a global leader in online survey and research services, is proud to communicate that his Director of Audience Timothy Cornelius is a Finalist for the Fearless Leader Award by Quirk’s Media.

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QuestionPro Acquires Digsite

August 25th, 2022

With the acquisition, QuestionPro will now offer the Digsite qualitative solutions alongside its full suite of enterprise-level research, survey and customer experience software and services...

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QuestionPro Scores CX Industry Awards for Reinventing the Fan Experience with the National Independent Soccer Association

July 13th, 2022

QuestionPro, a global leader in online survey and research services took home a Gold and Bronze award at the recent US CX (Customer Experience) Awards event that highlighted the best of the CX industry...

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QuestionPro Aims to Spur Global Innovation by Giving Away $5 Million of Free Research Software Subscriptions to 1,000 Startups

June 23rd, 2022

QuestionPro is partnering with incubators and accelerators around the world to identify promising startups who can benefit from insights and market research available through QuestionPro’s software.

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QuestionPro Partners with Acquis Cortico-X to Reinvent Customer Experience

June 14th, 2022

QuestionPro, a global leader in online survey and research services, and Acquis Cortico-X, a leading experience-led transformation firm, are collaborating to reinvent how businesses measure, derive insights and drive action from their data.

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Vivek Bhaskaran is accepted into Forbes Technology Council

March 7th, 2022

Vivek Bhaskaran, CEO of QuestionPro, has been accepted into Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs, and technology executives.

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QuestionPro Inc is an Innovatech Awards Winner for 2022

March 3rd, 2022

Innovatech Awards is proud to announce that QuestionPro Inc has been awarded in its 2022 Awards programme.

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QuestionPro Announces New Practice for Companies Seeking to Use Data More Strategically to Elevate their Organizational Culture

March 3rd, 2022

QuestionPro, a global leader in online survey and research services today announced the launch of a new practice, called Positive People Science, designed to help companies to more effectively use data when building an exceptional employee experience and a strong organizational culture.

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2 out of 3 Americans Think Video Game Sports Should Be in the Olympics

February 10th, 2022

National Polling finds that 67 percent of Americans believe video game sports should be included in the Olympics; and 31 percent won’t really care if the US wins or loses during this Olympic Games.

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Sanja Licina Ph.D. is accepted into Forbes Business Council

December 17th, 2021

Sanja Licina Ph.D., Workforce President at QuestionPro, has been accepted into the Forbes Business Council, the foremost growth and networking organization for successful business owners and leaders worldwide.

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QuestionPro Acquires Bryght AI

November 1st, 2021

Bryght AI is a conversational intelligence platform that helps customers drive retention, satisfaction, conversion, and compliance. With this acquisition, QuestionPro will add Bryght AI’s technology across its survey and research platforms.

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QuestionPro Teams up with NISA Soccer as Official Research and Insights Partner

October 21st, 2021

QuestionPro, a global leader in online survey and research services, is now the official survey and research partner of the National Independent Soccer Association (NISA), as well as its go-to solution for fan polls running on their channels throughout the League's current fall season.

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QuestionPro Named as a Technology Leader in the SPARK Matrix Analysis

October 1st, 2021

QuestionPro, a global leader in online survey and research services was named a 2021 technology leader in the SPARK Matrix analysis of the global Voice of the Customer (VoC) platform market from Quadrant Knowledge Solutions.

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QuestionPro Scores Above the 90% Score on SaaSworthy Ranking

September 27th, 2021

QuestionPro, a global leader in online survey and research services scored above 90 percent in a SaaSworthy ranking evaluation.

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QuestionPro Named Best Online Survey Software of 2021 by Digital.com

September 23rd, 2021

QuestionPro, a global leader in online survey and research services has been named among the best Survey Software Companies of 2021.

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As Labor Day Approaches, American Workers Want Better Pay, Shorter Commutes and the Flexibility to Work From Home

September 03rd, 2021

From a national QuestionPro survey of more than 1,000 workers; shows nearly half realize there are things more important than their job, and nearly 1 in 4 are ready to seize new opportunities.

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As People Return to the Office, a Return to Office Romance?

June 29th, 2021

With no water coolers, salad bars or happy hours, American workers found it hard to hook up with office mates..

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National Survey Finds 2021 Graduating Class Ready to Move on From Covid-disrupted Senior Year of High School

June 25th, 2021

Pandemic disrupted much of their “typical” activities leaving the majority upset and angry at Covid, but still stoked for next chapter of their lives

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QuestionPro Survey Finds Two-Thirds of Americans Believe in UFOs

June 24th, 2021

According to a national poll of 500 adults in the United States by online survey and research leader QuestionPro, 65 percent, or two-thirds, of Americans believe that UFOs have made contact with Earth.

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QuestionPro Announces Insights Hub

June 17th, 2021

QuestionPro announced today the launch of the Insights Hub, a single, secure, indexable and searchable repository for corporate research designed to democratize access to knowledge across the enterprise.

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QuestionPro Expands to Canada; Opens New Office in Toronto

June 9th, 2021

QuestionPro announced it is expanding to Canada with the opening of an office in Toronto. The company named Dan Jackson, an executive with experience in both traditional research as well as emerging research technology, as Managing Director.

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QuestionPro Survey Finds One in Three Americans Likely to Consider an EV after Fuel Shortages on East Coast

May 19th, 2021

According to a national poll of more than 500 adults in the United States by online survey and research leader QuestionPro, 70 percent of consumers are worried about future disruptions to the fuel supply chain in the wake of the Colonial Pipeline hack, and 35 percent of them are likely to buy an electric vehicle (EV) as a result.

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QuestionPro Named 2021 Best Market Research Tool by Digital.com

April 22nd, 2021

QuestionPro, a global leader in online survey and research services has been named a Best Market Research Tool by editors and researchers at Digital.com

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QuestionPro Announces New “Teams” Pricing Model for Online Survey Platform

March 23rd, 2021

QuestionPro’s Survey Platform has many features that enable professional researchers, whether in agencies or large corporations to unlock sophisticated insights and business intelligence.

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QuestionPro Appoints Sanja Licina, Ph.D. as President, Workforce

March 3rd, 2021

“Sanja is a dynamic and passionate leader whose academic and real-world experience are a perfect fit for her role in leading our Workforce Experience division,” said Vivek Bhaskaran, CEO of QuestionPro. “QuestionPro is committed to helping customers build remarkable workplaces which is something that Sanja has been doing her whole career. We couldn’t be happier to have her on board."

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QuestionPro Named Top Provider in Gartner Voice of the Customer Rankings

February 5th, 2021

QuestionPro, a global leader in online survey and research services, received top scores in the most recent Gartner Research Voice of the Customer (VoC) report in the category of Small & Medium Sized Business Use Case.

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QuestionPro Named a Best Place to Work

January 11th, 2021

BuiltIn Austin’s list ranks employers based on salary and benefits and QuestionPro has been named among the top.

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QuestionPro Named to List of Best Survey Software Companies

January 11th, 2021

“QuestionPro offers several survey solutions depending on user needs: workforce, research, customer experience and enterprise."

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QuestionPro Acquires Enprecis Group from Bregal Sagemount; Launches New “AutoX” Platform to Drive Insights for Auto Brands

December 17th, 2020

AutoX is the first and only service to combine and analyze data from Employees, Customers, Research and Vehicle Quality in a single platform.

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QuestionPro Launches "Switchable Consumer" Model

December 8th, 2020

This proprietary model identifies consumer segments that are most likely to switch to and away from any given brand, and why.

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QuestionPro Announces New Products, Features and Tools at XDay 2020 North America

October 27th, 2020

Announcing today major new features and tools as well as a product roadmap across Surveys, Research and CX.

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QuestionPro Sets Up Reseller and Distributor Program

September 17th, 2020

The QuestionPro Partner Channel, a reseller and distributor program is designed to make it easier for partners to integrate QuestionPro’s solutions directly into theirs, helping their clients unlock insights.

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Independent Research Firm Recognizes QuestionPro in Employee Experience Management Evaluation

May 12th, 2020

QuestionPro has been named a contender in The Forrester New Wave™: EX Management Platforms For Large Enterprises.

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QuestionPro recognized in Voice-of-the-Customer report by Independent Research Firm

April 28th, 2020

QuestionPro has been named a contender in The Forrester New Wave™: EX Management Platforms For Large Enterprises.

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QuestionPro changing the industry of survey software

January 7th, 2020

Kicking off 2020 with new pricing, QuestionPro sets its eye on providing high-quality research features for all levels.

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