The mobile app user experience survey template will support you to learn what is the perception, current experience, and expectation of your customer when using your mobile app.
In this voice of the customer survey template questionnaire sample, you will find NPS, Matrix-style, smiley rating, multichoice and open-ended questions already created for you to start using.
If you would like to learn more about your customers' needs, understandings, and what type of emotions they feel while using your app, then go ahead and try the mobile app user experience survey template! It will help you not to start from scratch, saving you valuable time and ultimately using it as a guide to ask the right questions to your end-user.
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Considering your complete experience with [APP NAME], how likely would you be to recommend our mobile app to a friend or colleague? 0 Very Unlikely to 10 Very LikelyConsidering your overall user experience with [APP NAME] which of the following emotions do you feel when thinking about [APP NAME]? (select all that apply) Based on your experience so far with [APP NAME] , please indicate your level of agreement with the following statements. I find it easy to find the information I need when using [APP NAME]. I feel valued by [APP NAME]. I trust [APP NAME]. [APP NAME] delivers what they promise. Please rate how satisfied you are with your overall experience with [APP NAME]. What is the one thing [APP NAME] could do to improve your experience when using the mobile app? Please feel free to leave any further comments or suggestions. We’d love to know what we can do to improve your user experience with [APP NAME]. Would you like to receive a summary report of this survey? If you want to receive a summary report of this survey, please enter your email address below. |