Below auto dealer satisfaction survey asks questions that evaluate the experience of an automobile or car owner. Know how they felt with the products and services of your dealership.
Use this sample auto dealer survey questionnaire to collect data on customer satisfaction and car buying experience. Generate reports and use survey results to improve the car buying experience of your customers.
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Name: Sales associate: Overall, how satisfied are you with the service experience? For your most recent visit at [DEALERSHIP], what service did you avail? (Mark all that apply) Please rate below based on your experience. Do you or someone in your household still have this [VEHICLE]? Have you returned to [DEALERSHIP] for any type of service during the past 12 months? Have you faced any of the below issues? (Mark all that apply) Did you have any concerns with the dealership's handling of this service visit? Did you let the dealership know about your concern(s)? Were your concern(s) resolved? How satisfied were you with the action taken by the dealership to address your concern(s)? |