Travel survey questions | Travel questionnaire

Travel Survey Questions template analyzes the purpose of the trip, service problem identification, and overall satisfaction of a travel industry customer. This sample questionnaire has a thorough list of questions that can provide travel organization insights on how to improve the respondent's travel experience. A couple of examples from this questionnaire are "What is the purpose of your travel?", "Describe the nature of your trip," etc.

According to the recent study by the Social Toaster, by 2022, it's estimated that total travel gross bookings will hit $440 billion.

Top 3 reasons to use this travel survey template

1. Evaluate travel experience: This survey questionnaire measures the overall travel experience of the customer in terms of flight, time duration, food, baggage, flight attendant, and much more.

2. Explore the purpose of travel: This survey template helps to explore the purpose of the trip, and the reason which best describes the nature of the journey.

3. Collect feedback on the trip: It helps the travel organization to conduct travel surveys and collect feedback to improve it.

Travel survey questionnaire and survey template

Top 3 reasons to use this travel survey template

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Dear Passenger: We are pleased you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and why you are traveling. You can help us by taking a few moments to complete this questionnaire. Thank you for your assistance. What is your main purpose in taking this trip? (Please check only one answer) Business Pleasure/Personal Which of the following phrases best describes the exact nature of this trip? (Fill in all that apply) Internal company business (visit regional office, plant or attend a company meeting) External company business (sales call, visit customer or vendor) Official government/military business Attend industry meeting/trade show Attend a convention Accompany family member on business/convention Other business (not described above) Incentive travel (company-paid pleasure trip) Visit friends/relatives Visit resort Cruise My trip will (did) include plans to sightsee My trip will (did) include plans to ski My trip will (did) include plans to golf/tennis Personal affairs (moving; to/from school) Personal emergency (illness, etc.) Vacation or other personal reason Did you yourself call to make the arrangements for this flight? Yes No If you were particularly dissatisfied with any of (Company's) procedures at the airport you departed, please indicate which area(s): Curbside baggage check-in (Company) ticket counter Express baggage/Seat check-in counter Security checkpoint Red Carpet Room Boarding gate check-in counter Aircraft boarding Other If you were particulary dissatisfied with any of (Company's) personnel at the airport you just departed, please indicate which personnel. Skycap Ticket counter agent Express baggage agent Security checkpoint personnel Red Carpet Room receptionist Boarding gate agent(s) Flight attendant (during boarding) Other What could have been done to serve you better?