Anket şablonları Surveys Customer survey

Customer survey

Customer surveys have been used by large companies for decades to understand their customers and evaluate customer satisfaction and experience. Feedback received directly from the customers enable the organization to become more customer-centric.

This survey template was created by industry experts who understand the importance and value that collecting feedback contains and the customer surveys are one of the most important factors as of which feedback is to be collected.

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Turkish (Türkçe) translation missing for : Considering your complete experience with our company, how likely would you be to recommend our products/services to a friend or colleague?

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Very Unlikely

Very Likely

Turkish (Türkçe) translation missing for : How satisfied were you with our customer service representative for the following points

	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied
Turkish (Türkçe) translation missing for : Willingness to help	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : Courteousness	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : Knowledge about the product/service	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : Efficiency	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : Promptness	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : Resolving issues	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : Offering advice	Turkish (Türkçe) translation missing for : Very dissatisfied	Turkish (Türkçe) translation missing for : Not satisfied	Turkish (Türkçe) translation missing for : Neutral	Turkish (Türkçe) translation missing for : Satisfied	Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : How would you describe our customer service representative?

Turkish (Türkçe) translation missing for : Friendly

Turkish (Türkçe) translation missing for : Patient

Turkish (Türkçe) translation missing for : knowledgable

Turkish (Türkçe) translation missing for : responsive

Turkish (Türkçe) translation missing for : prompt

Turkish (Türkçe) translation missing for : co-operative

Turkish (Türkçe) translation missing for : shrewd

Turkish (Türkçe) translation missing for : Other

Turkish (Türkçe) translation missing for : How satisfied were you with our product/service?

Turkish (Türkçe) translation missing for : Very dissatisfied

Turkish (Türkçe) translation missing for : Not satisfied

Turkish (Türkçe) translation missing for : Neutral

Turkish (Türkçe) translation missing for : Satisfied

Turkish (Türkçe) translation missing for : Very satisfied

Turkish (Türkçe) translation missing for : On a scale of 1 to 7, 7 being the highest, how would you rate us for the following?

	Turkish (Türkçe) translation missing for : Lowest Turkish (Türkçe) translation missing for : Highest
	Turkish (Türkçe) translation missing for : 1	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7
Turkish (Türkçe) translation missing for : Quality of product/service	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : Responsive to queries	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : Features of the product/service	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : Customer support	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : payment process	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : Ease of use (product/service)	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : Staff knowledge about the product/service	Turkish (Türkçe) translation missing for : 1 Turkish (Türkçe) translation missing for : Lowest	Turkish (Türkçe) translation missing for : 2	Turkish (Türkçe) translation missing for : 3	Turkish (Türkçe) translation missing for : 4	Turkish (Türkçe) translation missing for : 5	Turkish (Türkçe) translation missing for : 6	Turkish (Türkçe) translation missing for : 7 Turkish (Türkçe) translation missing for : Highest

Turkish (Türkçe) translation missing for : How would you describe our product or service? you can select all that applies.

Turkish (Türkçe) translation missing for : Reliable

Turkish (Türkçe) translation missing for : Useful

Turkish (Türkçe) translation missing for : High Quality

Turkish (Türkçe) translation missing for : Durable

Turkish (Türkçe) translation missing for : Value for money

Turkish (Türkçe) translation missing for : complex

Turkish (Türkçe) translation missing for : Poor quality

Turkish (Türkçe) translation missing for : Not practical

Turkish (Türkçe) translation missing for : Other

Turkish (Türkçe) translation missing for : How would you rate value for money of the product/service?

Turkish (Türkçe) translation missing for : Poor

Turkish (Türkçe) translation missing for : Below average

Turkish (Türkçe) translation missing for : Average

Turkish (Türkçe) translation missing for : Good

Turkish (Türkçe) translation missing for : Excellent

Turkish (Türkçe) translation missing for : How long have you been a customer with us?

Turkish (Türkçe) translation missing for : This is my first purchase

Turkish (Türkçe) translation missing for : Less than 6 months

Turkish (Türkçe) translation missing for : 6-12 months

Turkish (Türkçe) translation missing for : 1-2 years

Turkish (Türkçe) translation missing for : 3 or more years

Turkish (Türkçe) translation missing for : I am not a customer yet

Turkish (Türkçe) translation missing for : Please elaborate in your own words, your experience with our company/product/service.

Turkish (Türkçe) translation missing for : How often do you use our product/service in a month?

Turkish (Türkçe) translation missing for : Never

Turkish (Türkçe) translation missing for : Once in a while

Turkish (Türkçe) translation missing for : About half the time

Turkish (Türkçe) translation missing for : Most of the time

Turkish (Türkçe) translation missing for : Always

Turkish (Türkçe) translation missing for : Do you have any comments/suggestions to help us improve?

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Customer survey

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