Technical documentation survey template provides access to customer feedback about the technical documents for your products. It is integral to have systematically documented information for hardware or software products in manufacturing, electronics, or any other consumable product industry. Technical documentation provides a better understanding of the product with specificities which not be quite evident to the users at first. Your organization should keep the target audience in mind while writing technical documentation. Using this sample survey, you can ask the customers to provide information about their satisfaction levels regarding the aptness of content, quality of covered details, usability and implementation using the technical documentation and how can your company improve the quality and details of documentation. This survey example can be customized according the technology you offer and the details you expect from this survey.
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Technical Documentation: How satisfied are you: Please tell us what [COMPANY] should do to improve the quality of the documentation delivered with the platform? [COMPANY] understands the service needs of my organization. Overall, how satisfied are you with the amount of communication between you/your organization and [COMPANY]? Overall, the quality of service of [COMPANY] sales department is Overall, the value of [COMPANY] services compared with the price paid is Would you recommend [COMPANY] services to colleagues or contacts within your industry? |