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A day to talk, share, and learn about experience transformation.

November 14, 2019 9:00 AM - 5:00 PM JW Marriot, Austin, Texas

Grow your knowledge. Grow your circle.

Join us for our first customer event where you can meet fellow QuestionPro users, share ideas, and spend the day discussing innovative solutions that will influence your insights strategies.

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Network with others

Get to know fellow QuestionPro users and share thoughts and ideas that inspire growth

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Enlightened workshops

Our goal is to deliver thought-provoking sessions that open a new perspective for every attendee

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Tactical hands-on training

Join the interactive training workshop to learn best practices to utilize our tool to fit your specific needs

Speakers

Top-notch industry leaders ready to share their awesome knowledge

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Romi Mahajan

CMRO

Quantarium

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Richard Owen

CEO & Founder

CX Group

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Parag Vaish

Founder-in-Residence

Google

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Tim Bollish

Senior Market Research Manager

LinkedIn

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Marco Vriens

Founder

Kwantum llc

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Gautam Mahtani

Founder and CEO

Care Experience

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Jamie Notter

Co-Founder and Culture Designer

Human Workplace

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Praful Chavda

Founder and CEO

Bryght.ai

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Jennifer Day

VP of Strategy & Growth

Red Rock Diagnostics

Agenda

9:00am - 9:45am

Registration + Coffee bar

JW Marriot, 502-503

9:45am - 10:30am

Welcome presentation

JW Marriot, 502-503

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Vivek Bhaskaran Founder and CEO, QuestionPro
10:30am - 11:15am

Keynote: The ROMI TRAP: Great marketing is about audiences and not about measurement

JW Marriot, 502-503

Romi-Mahajan
Romi Mahajan Quantarium
11:15am - 11:30am

Break

JW Marriot, 502-503

11:30am - 12:15pm

Guest speaker: Smart selection process – how to identify the most valuable ideas

JW Marriot, 502-503

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Parag Vaish Google
12:15pm - 12:45pm

Guest Speaker: CX 2.0: AI + 10x data = more revenue

JW Marriot, 502-503

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Praful Chavda Bryght.ai
12:45pm - 1:45pm

Lunch (provided)

Conference Hall

1:45pm - 2:15pm

Guest speaker: The next decade of innovation in patient experience

JW Marriot, 502-503

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Gautam Mahtani Care Experience
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Jennifer Day Red Rock Diagnostics
2:15pm - 3:00pm

Guest speaker: Pushing boundaries on traditional branding research

JW Marriot, 502-503

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Tim Bollish LinkedIn
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Marco Vriens Kwantum llc
3:00pm - 3:20pm

Break + Coffee bar

3:20pm - 4:05pm

Guest speaker: I helped invent NPS - Here’s how we really should think about CX!

JW Marriot, 502-503

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Richard Owen Owen CX Group
4:05pm - 4:35pm

Guest speaker: Using culture data to drive innovation

JW Marriot, 502-503

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Jamie Notter Human Workplaces
4:35pm - 4:45pm

Closing remarks

JW Marriot, 502-503

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Vivek Bhaskaran Founder and CEO, QuestionPro
5:00pm - 7:00pm

Networking + Happy hour

JW Marriot, 502-503

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QuestionPro The Insight company that gets research done

Registration

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JW Marriot Austin

Situated in the heart of downtown Austin, JW Marriot Austin brings unmatched luxury comfort and experience with sophisticated amenities.

This sprawling urban resort is just steps from the best attractions and entertainment options Austin has to offer - including the Sixth Street Entertainment District, South by Southwest Music Conference and Festival, Austin City Limits Music Festival and the University of Texas.

Featuring more than 120,000 square feet of flexible meeting space and easy access to the Austin Convention Center, this delightful venue also means serious business.

110 East 2nd Street, Austin, Texas 78701 USA

Presented by

Sponsors

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