Join us to be inspired, challenged, and equipped to take your research to the next level.
Live online - October 26th, 2021
We put our ear to the ground to understand what the needs of the industry are and now we want to share these insights with you!
All the data in the world is useless if you don't know how to use it. Join us to chat about what it takes to make a successful implementation or change with your data and insights.
You are the hero that moves the research forward! See what innovations we are working on to support you.
All times are in Central Time (UTC-05)
General Room
Surveys Track
Research Track
CX Track
Workforce Track
Welcome!
Make sure to join us to hear about all the great prizes we will have throughout the day, get your morning coffee on QuestionPro and get to know your fellow attendees.
What's coming to QuestionPro in 2022
Showcasing some of our new features, products and vision, don't miss these opening words that will leave you both inspired and delighted.
Data and Emotions, People and Machines: Contextual Business in the Age of AI
The Good, the Bad and the Uncertainty of Democratizing Research
With a trend of projects being done internally by companies and not hiring market research professionals, this session will take a deep dive into the good, bad, and uncertainty of this new research approach.
Getting to Yes: Using Research & Data to tell the right story to the right people.
Making Everyone Leaders: New Approaches to Scaling Desired Behaviors Throughout an Organization
Leaders will continue to have an increasingly profound impact on both the wellbeing of their people and the success of their businesses. To truly step up to the challenge and be at their best, however, they can't do it alone.
Research Product Showcase
Join Dan Fleetwood, President of the Research Suite, as he walks through innovations, advancements, and new product launches in our Research Platform geared towards our objective of advancing research! Featuring: InsightsHub, LiveCast, advanced cross-tabulation, accessibility, data quality, and more. This session will consist of a product demo and audience questions at the end.
Future of Insights: choice-modeling and more for experience transformation leaders!
Learn from our panel of active researchers on how they are leveraging advanced research modeling techniques, including a deep dive into choice-modeling and more to support their customers, employees, and the future of insight.
Frictionless vs. Memorable: What Is the Right CX Strategy?
What are your customers remembering about their experience? Are you abusing your customers with unnecessary friction? Discover the answers for these and more questions by joining Ken for a riveting fireside chat with New York Times Bestselling author and professor of St. John’s University, Timothy Keiningham.
CX Product Showcase
Join President of CX Ken Peterson as he showcases the up and coming CX platform feature updates and brand new products. Featuring: CX Deploy Workflow Sorting, Upgraded Hierarchy Management Tools, Predefine Ticket Priority, and Outer Loop! There will be Q&A at the end.
Surveys Power User Showcase
Discover how our advanced capabilities like randomization and integration with third-party tools can help you become a power user of Surveys. Join us for a product showcase, live demo, latest updates and an interactive Q&A session with the experts.
CX: Stories from the Field
Join this panel with CX leaders who will take you through lessons learned from CX initiatives that succeeded, failed, or were just a little crazy. No PowerPoint, lots of QA, be prepared to bring your craziest question.
Live Taping for Work@Life Podcast
Hosted by Sanja Licina, Ph.D., organizational psychologist and president of the Workforce at QuestionPro, and Maddie Grant, culture designer and co-founder of PROPEL. Explore the grey areas between work and life as they share data on relevant workplace, engagement and culture topics.