Survey Templates Website Surveys Internet Purchase Dialog Survey Template

Internet Purchase Dialog Survey Template

Internet Purchase Dialog Survey Template offers questions to determine shopper feedback to the internet retailer while shopping. QuestionPro questionnaire sample has questions that consider all the internet purchases a respondent might have had in the past. For example, questions about whether the respondent had taken time out to provide honest feedback for the purchase made on the internet.

use this free template

Preview this template

Thinking back to the Internet retailers you've purchased from, have you ever:

Please check the product or service category you most recently purchased on-line.

Books

Financial services

Computer equipment

CDs

Clothes

Other

Which Internet retailer did you use (please specify the URL):

When you began shopping on this occasion, were you:

Surfing the net with no intent to purchase

Surfing the net with intent to make a purchase.

Other

How much did you spend on this last transaction?

Less than $25

$26-$50

$51-$75

$76-$100

Between $100-200

Other

Did you return the merchandise or cancel the service after you received it?

Yes

No

Did you contact the customer service department of this Internet retailer with a complaint or problem?

Yes

No

How much would you estimate you have spent with this Internet retailer in the past twelve months?

Less than $50

$51-$100

$101-$150

$151-$200

Between $200-500

Other

How many transactions have you made with this Internet retailer over the past 12 months?

1

2

3

4

5

Don't remember

Other (please specify)

Thank you for your participation.

use this free template

Related templates and questionnaires

Evaluation of Potential for E-Commerce Services Survey

15 questions

Digital Marketing Activities Survey Template

18 questions

Web Customer Service Evaluation Survey Template

18 questions