The product satisfaction survey template collects customer feedback data on product usage. It can be used to evaluate customer experience and identify improvement areas in your products. Based on the data collected, gain insights into their expectations and benchmarks.
Use our free product satisfaction questionnaire to learn how likely are customers to buy products from your company. Check if they would recommend your product to their friends or colleagues.
These sample product satisfaction survey questions are ready to be used in your online surveys. You can also customize them as per your needs.
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While thinking about your most recent experience with [COMPANY], how was the quality of customer service you received? The process for getting your concerns resolved was: Now please think about the features and benefits of the [PRODUCT] itself. How satisfied are you with the [PRODUCT]: If you are not satisfied with the product, will you please describe why. Customer Service Representative The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements Are there any other comments about the customer service representative you would like to add? Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future. If you have any comments or concerns about this survey please contact: - [COMPANY] [MANAGER_NAME] [ADDRESS_1] [ADDRESS_2] [CITY], [STATE], [ZIP] |