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Online Survey For Dummies From QuestionPro

Easily create online surveys, forms and polls

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Online Survey Software to Help you Start Creating Surveys !

QuestionPro's survey software platform is a comprehensive suite of feedback and other survey tools designed to help you collect data from respondents. Market research questionnaires and customer satisfaction surveys are common applications.

How QuestionPro's Survey Software Works

Create. Choose from dozens of survey templates, then customize the theme and add your own branding.

survey questionnaire

Distribute. When your survey is ready to go, select from a number of ways to distribute including social media, email invitations, and printing your own signs and flyers.

Analyze. Analyze your survey results any time with the built in Real-Time Summary and other customizable reports. Want more advanced analysis? Just export to SPSS or Excel.

Click here to view our selection of survey templates.

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Some of our Popular Questionnaires

Customer and client satisfaction

Website Feedback

Feedback from your website from an online survey tool is a powerful way to generate feedback from one of your most powerful marketing tools. This can be great as a training survey for new employees as well.

New product and services

Event Planning

Planning events can be exhausting - with the help of one of QuestionPro's questionnaires, information gathering, scheduling and organizing activities can be managed much more efficiently.

Event planning

New Products & Services

As you're preparing to launch a new product or introduce a new service, customer feedback helps you enhance the quality of the offering as you prepare for its launch.

Survey Software

Customer Satisfaction

This type of survey is for customers to provide feedback on their experience from purchasing your product. QuestionPro provides a number of online satisfaction questionnaire templates.

Putting Survey Software to Work for You

To help you start collecting feedback as quickly as possible, we've created a short video to walk you through the process.
Create a questionnaire using these simple steps:
Step 1: Create a QuestionPro account and login;
Step 2: Click the "Create a Survey" button toward the top of the page;
Step 3: choose one of the options - either "New Survey" to work from scratch; "Upload a MS Word Document" to use our template and upload questionnaires created offline; or "Copy a Survey Template" to customize one of our pre-created templates.
Once you have created the survey you can add/edit questions and answer options; add scoring, branching logic and more, set your finish and branding options, and you're ready to distribute!

How to Create an Online Survey

Video

Using Survey Software - Things to Consider

While QuestionPro makes it easy to jump in and create, distribute, and analyze online surveys in just minutes (and for free!), there are a number of additional considerations that make our solution stand out. As you are evaluating an online questionnaire tool, consider the following:

What's the process for creating an account? Is it laborious and time consuming? Are you able to create an account in just seconds? Are you able to choose from several different creation methods? How about their survey library? How many different surveys templates do you have to choose from? Is there a library of over 100 different templates to choose from, covering a wide range of survey topics?

With QuestionPro you have access to all of these features.

When you're finished with your survey, what sort of options do you have for delivery? Are you able to create and manage your very own email lists for easy mass-distribution? What if you're looking to send your survey to your various social media connections on Facebook or LinkedIn? Can you easily shoot your survey over to them? What if you don't have any respondents or you'd like to have a specific group of people conduct your survey?

When you choose QuestionPro, you can do all of the above.

Now that your survey is live, how are the results? Are you able to see a real-time snapshot of your results that include how many people viewed, started and completed your survey? Can you easily create an infographic with your survey results, in addition to viewing more advanced, statistical respondent data? How about making a word cloud to see the most popular words in your text responses.

With QuestionPro, these reporting and analysis tools are all available, plus more!

Creation

Distribution

Analysis

Survey Software: Create, Distribute and Analyze with Ease

Create Surveys

Create Questionnaires

The first step is signing up for a free account on QuestionPro. You then have the option of starting from a blank template, choosing a survey template or importing an existing questionnaire. There are over 100 different templates to choose from, as well as a host of customization options. Choose from a variety of question types when adding your own questions, as well as picking your own themes or modifying the survey CSS. You can also add a personalized logo.

Collect Responses

Gather Responses

With your completed survey ready to be sent out, there are quite a few options available to you. If you need to purchase a target audience based on certain demographics like age, location and gender, you can do so right from QuestionPro's website. If you have the email addresses of those you'd like to send it out to, you can create an email list that you can manage for easy delivery. Perhaps you'd like to put your survey on your website or blog - QuestionPro provides you with a block of custom HTML to paste on it!

Analyze Results

Analyze Results

When you're creating reports from your results, you have several options which include the creation of a professional infographic or word cloud, or just viewing an overview of your survey results, which include seeing how many people viewed your survey, how many started and how many actually completed it. You can also perform analysis such as trend or TURF, as well as data filtering. If you need to export your raw data, you can perform more advanced analysis in Excel or SPSS.

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