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Why must you evaluate Alida’s top CXM competitor?

QuestionPro Communities is an industry-leading community experience and management platform that assists companies to engage their customer communities, gather real-time insights from customers, and enhance the customer experience. Stay ahead of your competition by making informed business decisions - at half your Alida pricing. Access more CXM features than what Alida offers. Build a thriving online customer experience community with QuestionPro’s Communities mobile app. Track customer experience with surveys or gain customer ideas and feedback with IdeaBoard. Empower your customer community to post suggestions, improvements, and ask you questions directly. Gamify your surveys to increase engagement rates. Monitor customer-pulse across mobile and desktop devices with QuestionPro’s own advanced analytics and reporting tool.

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Top Features
Discussions
Notifications
Unlimited surveys & questions
Social media integration
Polls
Reactions
Full-service management
Cloud based
Question & answer
Mobile app
Automated incentive management
Video discussions
Events
Document sharing
IdeaBoard
Badges
CRM integration
3rd party apps integration
PayPal integration
24*7 support

Migrate in just 3 easy steps!

We’ve made it simple for Alida customers to migrate their online CXM community to the QuestionPro communities platform. Here are the three steps to effortlessly migrate from Alida to QuestionPro.

An easy way to migrate from Alida

1. Create an account with QuestionPro

Create a free trial account with us.

2. Connect with our customer success team

Get in touch with us to learn more about what are the various options to migrate and which one is the best strategy for you.

3. Migrate your data

We’ll assist you with exporting your Alida customer communities, surveys and rewards data and import it into your QuestionPro Communities account.
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Why is QuestionPro the perfect alternative to Alida?

global support

Global datacenters

We offer our enterprise clients many geographical options to save their data and comply with local and national government/federal regulations. Clients can choose from any one of the data centers based in Seattle - USA, Toronto - Canada, Netherlands - Europe, Victoria - Australia, and Dubai - UAE.

easy to use

Communities mobile app

Manage your online customer community with QuestionPro’s mobile app. It allows for geo-location-based surveys and push notifications for relevant and real-time insights collection. Encourage real-time participation, collect rich-media, and offer members with on the go redeemable rewards.

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Enterprise grade platform

The communities platform is integrated with our enterprise-grade insights-collection platform. Send out SMS-invites, grow your community socially and connect with more than 22 million online panelists from around the globe. Run advanced analysis like Gap, text-analysis, TURF, etc. to collect powerful insights.

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How we help

Manage longitudinal tracking and high-frequency research with unlimited flexibility with this user-friendly platform. We act as an extension to the team by providing customer community management services. Co-create with your top promoters so everybody is on the same page. Take advantage of our 24/7 support teams to solve all your queries and FAQs within minutes, boosting your ROI.

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Security and Compliance

At QuestionPro, your data security is our top priority. With ISO 27001 certification, HIPAA compliance, SSAE16/SOC-2 along with industry-grade security features, including data redundancy, continuous network monitoring, and data encryption. QuestionPro is continuously committed to upholding the integrity, confidentiality, and availability of all information within its system.

Ready to get more intelligent consumer community research done GET STARTED NOW Migrate your Alida communities in three easy steps for no-pause insights!
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The Experience Journal

Find innovative ideas about Experience Management from the experts