Loyalty Acid Test - Fundraising Version Survey Template
This loyalty acid test survey template checks the commitment of your donors for charity or non-profit organization. These donor survey questions can be used to calculate the flow of funds and create a strategy to reach out donors.
This sample loyalty acid test questionnaire collects the feedback from donors and can be customized as per your needs. Know how their experience was and learn if they have any suggestions for your charity.
You are invited to participate in this Voice of the Donor survey for Charity X. It will take approximately five minutes to complete.
Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Thank you very much for your time and support.
For how long have you been a donor to Charity X?
Based on your experience, please rate the following statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I am likely to continue donating to Charity X.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
If you were selecting a similar charity for the first time, it is likely that I would choose Charity X again.
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Overall, how satisfied are you with Charity X?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I am likely to provide enthusiastic referrals for Charity X.
Please rate your level of agreement with the following statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Charity X really cares about building a relationship with me
Charity X communicates openly and honestly
Charity X is committed to win/win solutions (does not take advantage of its donors)
I trust Charity X's leaders and personnel to behave with fairness and integrity
At Charity X, loyalty is appropriately valued and rewarded
I believe Charity X deserves my loyalty
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Over the past year, my loyalty to Charity X has grown stronger
Charity X values people and relationships ahead of short-term fundraising
Charity X makes it easy for me to do donate to them
Charity X sets the standard for excellence in its field
Charity X has a winning strategy (superior economics in serving its donors)
Charity X attracts and retains outstanding people (employees, partners, etc.)
Charity X creates innovative solutions that make my life easier
What is the one thing Charity X could do to increase your loyalty?
Would you like to receive a summary report of this survey?
Please send the survey report summary to me at the email address / mailing address below.
Benefits of using the Loyalty Acid Test - Fundraising Version Survey Template
1. Gauge donor loyalty
Using this fundraising loyalty survey template, you can determine the loyalty of your donors. You can decide if they were happy with the charity and will continue to be involved in the future.
2. Determine satisfaction
This questionnaire helps you understand if your donors were happy with the charity and the initiatives were undertaken. The feedback is crucial to design future endeavors and make them successful. You can understand if some donors were not as happy and may associate with a different charity next time.
3. Solicit suggestions for betterment
The sample donor survey questions come with an open-ended question that invites donors to provide suggestions that would boost loyalty towards the charity. This feedback, if acted on, will help boost donor loyalty, engagement, and satisfaction.
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