About The Speakers
Joel Aach
Lead Consultant, Aach Consulting
Joel is a Consumer Insights Executive with the proven ability to build world class brands. Leverages a broad business background to frame opportunity areas and then develops innovative solutions. Expert in a wide range of evaluative tools and the inspirational story telling that drives results throughout the organization. A collaborative leader who transforms insights into actionable initiatives.
Mark Salsberry
President, QuestionPro CX
Mark has 20+ years of sales and operations experience, across SaaS, market research and telecom with a passionto enhancecustomer experience with innovative technology and grow businesses, disrupting the status quo along the way.
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Workforce
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