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WHERE INSIGHTS & CX PROFESSIONALS MEET
AN EXCHANGE OF IDEAS & INNOVATION

13TH JUNE 2024 – One Hundred Shoreditch
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Mike Stevens

Founder & Editor

Charlotte Kiddle

Chief Research & Partnerships Officer

Annett Pecher

Owner

Louise Care

Director of Research Operations

Nick Macfarlane

CX Account Director

Jerry Angrave

Strategic CX Consultant

Jake Pryszlak

Research Account Director

Rich Jenkins

Creative Content Editor

Vivek Bhaskaran

Founder & CEO

Leia Ben Naceur

Research Community Officer

Aseem Badshah

UK Managing Director

Event agenda

18:00 - 19:00
One Hundred Ante Room & Roof Terrace
Welcome drinks & canapes
19:00 - 19:30
One Hundred Room
Future of research panel: Taking advantage of cutting-edge methodologies
Charlotte
Kiddle
VST
Annett
Pecher
Emotional
Logic
Mike
Stevens
Insight
Platforms
Aseem
Badshah
QuestionPro

With a plethora of innovative research solutions available, how do you choose the right ones? Our diverse panel of experts will discuss different ways of getting closer to the truth without adding layers of complexity to the process. Learn how to improve performance and expand capabilities with behavioural science, virtual environments and video/mobile feedback data.

19:30 - 19:45
One Hundred Room
Turning Data into Headlines: Crafting Newsworthy Stories with 72Point and OnePoll
Louise Care
OnePoll
Rich Jenkins
72Point

In this dynamic session, 72Point and OnePoll come together to reveal the secrets of transforming raw report data into captivating news content that grabs mass media attention. Gain a deeper understanding of the journey from data collection to headline-making stories that resonate with audiences and journalists alike.

Whether you're a marketer, business leader, or data analyst, you'll obtain invaluable insights into the intersection of data and storytelling in the digital age.

19:45 - 20:00
One Hundred Room
Money and mental health case study: Building a research community to impact social policy
Leia Ben Naceur
Money and Mental Health

The UK cost of living crisis has negatively affected most of the population. Discover Money and Mental Health’s approach to building trust and consistency within their community. Their definitive goal being to influence policy and provide tangible impact for people’s well-being.

20:00 - 20:15
One Hundred Ante Room & Roof Terrace
Refreshments break
20:15 - 20:45
One Hundred Room
Financial services brand tracking & customer journey mapping
Jake
Pryszlak
QuestionPro
Jerry
Angrave
Empathyce
Nick
Macfarlane
QuestionPro

QuestionPro’s Brand Tracker provides a snapshot on brand health, consumer interest and the future of high-street/online banking presented by Jake. Jerry and Nick will take these insights and explain how customer journey mapping can act as a bridge in turning research and insight into intentional experiences, with some audience interaction and giveaways thrown in for good measure.

20:45 - 21:15
One Hundred Room
QuestionPro 2024 roadmap: Elevate your insights & experiences to new heights
Vivek
Bhaskaran
QuestionPro

We are delighted to welcome Vivek Bhaskaran, Founder and CEO of QuestionPro, to the stage. Once you’ve experienced InsightsHub with AskAI, BI, Deep Dive and Visual Mode at your fingertips. You’ll learn how to unlock the power of cutting-edge tools for maximum impact and help shape the future of your work and industry.

21:15 - 23:00
One Hundred Ante Room & Roof Terrace
Drinks & networking

PROVIDING INNOVATIVE SOLUTIONS FOR CUSTOMERS
SUPPORTING ACADEMIC INSTITUTIONS ACROSS THE UK

Speakers from past events

Sean Soley
Research Operations Manager
Ben Kelsey
Senior Research Consultant
Mike Stevens
Founder & Editor
Aseem Badshah
Managing Director, UK & Ireland

Venue

One Hundred Shoreditch

Join us on 13th June 2024 (6pm – 11pm) at One Hundred Shoreditch and participate in the evolution of experience data platforms for your customers and employees. Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch is an independent hotel with dedicated event spaces on the 7th floor including access to the roof terrace.

A canapes & drinks reception will take place in the One Hundred Ante Room with semi-private access to an outdoor terrace, featuring awe-inspiring panoramic views over Shoreditch and beyond. The One Hundred Room will play host to all the sessions offering over 600 square feet of space, it features panoramic views of the city of London through floor to ceiling windows.

By rail Shoreditch High Street Station is moments from the front door while Liverpool Street Station is a short 10-minute walk away. By Tube both Old Street Station (Northern Line) and Liverpool Street Station (Central, Circle, Hammersmith & City and Metropolitan Lines) are within a short walk of One Hundred Shoreditch.

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