Did you know that 74% of larger enterprises use online communities to gather feedback and make smarter decisions? Our new ebook, "Elevate Your Research with Online Communities," offers a practical guide to help you unlock this potential effectively.
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Choosing between short-term and long-term communities.
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To effectively conduct an Online Survey the first you need to decide what the objectives of the study are. Ensure that you can phrase these objectives as questions or measurements.
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Feedback on company, product, customer service, ratings, intention to return.
Evaluation of communication information and strategy within the company.
Customer satisfaction survey with product, representative, and process questions.