Product Survey Questions + Sample Questionnaire Templates

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Product Survey Questions + Sample Questionnaire Templates

Product Surveys

Use product satisfaction survey questions for collecting data on product use, satisfaction, improvement areas and more. Know if customers are willing to recommend your product to others. Use this free sample survey and collect powerful insights from customers.

This product feedback questionnaire can be customized to your needs. Learn more about your product use patterns and if your customers have any suggestions. Find out if they are likely to buy again and use the data to forecast sales.

Gather feedback from your customers regarding the company, product, customer service, intention to return, and more. Use this free product evaluation survey template and customize it to suit your needs.

Collect data to analyze product usage patterns, customer satisfaction and customer experience . Use survey results to offer better products and services to your users.

Use our free laundry usage survey template and questions to understand the detergent usage pattern and collect data on user behavior. Know how often your audience uses a specific detergent and how they consider different brands. Evaluate laundry items and household laundry services with this sample laundry survey questions. You can also customize the questions and options as per your requirements.

Use our free consumer product registration survey questions to understand whether a product is a success or failure with the consumers, reasons for purchasing the products, and demographic segmentation.

Learn why consumers buy a product or service and what is their likelihood of purchasing the product from your company again. These consumer product questions help you to categorize your target consumers. Demographic consumer survey questions provide actionable insights into the purchase behavior of your target audience and assist in forming effective marketing strategies.

Below auto dealer satisfaction survey asks questions that evaluate the experience of an automobile or car owner. Know how they felt with the products and services of your dealership.

Use this sample auto dealer survey questionnaire to collect data on customer satisfaction and car buying experience. Generate reports and use survey results to improve the car buying experience of your customers.

This free online bookstore survey template can be used to collect feedback from your visitors and customers. Learn more about their experience and find out ways to improve it. Gather data regarding their e-commerce purchase habits, preferences and how they make buying decisions.

Use data to generate reports and improve the experience. You can also use this sample template to predict sales and manage inventory better. Online bookstore survey questionnaire is easy to use and can be customized in no time.

Ask free gasoline purchase questions and research at what price your customers can afford the gas. Collect data on purchase behavior, pricing, credit card usage and more. Use this sample gasoline customer satisfaction survey template to improve your customers’ experience.

Installation service evaluation... quality of service, how well needs met, feedback.

Demographic, purchase and product information for warranty survey.

Willingness to use a new product (software), current usage habits, demographics.

Survey asking about product search including number of brands, prices and purchase of home electronics.

Type of store purchased from, demographics, usage application.

Home electronics purchase survey template includes questions related to family shopping habits, items purchased, and purchase process. It's an in-depth survey template which includes more than 10 questions to know the shopping behavior of people.

Customer information, usage occasions, warranty identification information.

Home electronics warranty survey template helps the survey creator in obtaining the information related to car stereo purchase information, decision process, and customer profile. This survey template also helps the companies to know the warranty plan of their customers.

Product satisfaction survey with in-depth text feedback

Evaluation of product use, satisfaction, repurchase expectations.

Company Service Attitude from Brand Mindset by Duane Knapp

General product/service customer satisfaction, use, recommendation survey

From The Brand Mindset by Duane Knapp... Great Brand Management Book

10 Product Awareness Attitude & Usage Survey Questions with sample questionnaire template. These survey questions evaluate some preliminary product awareness, discovery, usage, and attitude towards the product. Use this sample survey to understand consumer awareness of your product / services.

Product or service design evaluation

11 product satisfaction survey questions for a product feedback questionnaire to be used for researching product use, satisfaction, improvements and above all, if customers are willing to recommend your product to others. Use this free sample survey and collect powerful insights from customers.

This podcast survey template collects feedback about podcast consumption metrics. This questionnaire consists of multiple survey questions that can be used during the podcast launch phase to understand content placement and to evaluate the success of an existing podcast. Industry leaders have created this sample survey template with an in-depth understanding of the metrics that define the success of a podcast.

According to the recent study by Musicoomph, there are more than 850,000 active podcasts and more than 30 million podcast episodes.

The main objective of any business is to increase sales and revenue. For any business to be successful in generating sales, the user or customer must be satisfied with the product and user experience. The user interface survey questions play a vital role in achieving this goal.

User experience surveys are directly related to the user interface of the product. Having an attractive interface and ease of use will keep your customers happy and want to return.

What is a user interface survey?

A user interface survey is a research technique used to gather user information about their experiences using a certain user interface.

It tries to acquire information on user experience, their viewpoints, pain points, and actions in relation to an interface's design, usability, and overall effectiveness. User experience survey questions collect feedback on a product, service, or system's overall user experience.

Conducting user experience surveys will enable a company to evaluate the current user experience and find areas of improvement to optimize the product as per the demand.

According to a study by finance online, $13.6 billion is the estimated value of a website builder software market by 2027.

Importance of user experience survey questions

User interface survey questions help understand user experience and gain valuable insights. Key reasons why user experience survey questions are important:

User-centric design

User experience survey questions enable user-centric design. Organizations can better understand users' preference, want, and pain point through negative response and also with the more positive response.

Understanding user expectations allows designers to create interfaces that improve the user experience.

Driving Continuous Improvement

User experience survey questions promote continuous improvement. By routinely gathering user feedback, companies may identify areas for improvement and implement iterative design adjustments.

Measuring User Satisfaction with user experience surveys

User satisfaction levels can be measured using UX survey questions. Organizations can quantify user satisfaction with a product or service by providing rating scales or satisfaction-based surveys.

This information is useful for tracking changes over time, comparing performance to benchmarks, and identifying areas for improvement.

Enhancing Customer Loyalty

Customer loyalty and retention depend on a good user experience. Satisfied users are more likely to stay loyal, refer others, and help the organization succeed. Through UX survey questions, businesses can create engaging experiences that build loyalty.

Identifying Pain Points with user surveys

Organizations can uncover user frustrations and pain points through the best UX survey questions. Organizations may improve user experience by better understanding and prioritizing user pain points. User happiness and usability improve when pain spots are resolved.

How to conduct ux surveys

Before creating user surveys, you must first identify your goals. What kind of feedback are you searching for, and what do you intend to do with it?

You may wish to use net promoter scores to assess user sentiment or focus on obtaining user survey data to improve the user experience for a specific component of the product.

Being detailed can assist you in understanding the users from whom you may want to collect feedback and the multiple-choice questions to ask. Various UX survey tools enable you to develop several survey types to collect qualitative data or quantitative data.

Free Template with User Interface Survey Questions

Creating user experience surveys involves customizing them to your specific requirements and distributing them to collect responses. Following are the ux survey questions to understand the opinion of the user about the current interface of the product. Use this free user experience survey template according to your need:

Energy drinks survey questions is a questionnaire to understand public opinion energy drinks. This survey aims to identify the factors that influence the choice of energy drinks and what are the perceptions of a consumer about them.

An energy drink is a drink which is made of sugar and stimulating compounds that give a boost to the energy levels in an individual. These energy drinks usually have an impact on the cognitive performance and hence it can be very helpful to athletes. Even though there have been talks about the risks associated with excessive consumption of energy drinks, a lot of athletes still prefer having it. There are various brands in the market and most of the time brand names play a major role in the choice of energy drink. Using an energy drink sample survey template can help companies to understand public opinion and the factors that influence their choice. Using this data, companies can change their strategies to reach their segment market.

Following are the questions to gather information regarding energy drinks and the parameters that impact the choice of the brand.

Apple vs Samsung survey questions is a questionnaire to understand customer opinions about Apple and Samsung smartphones. These survey questions aim to identify what are the factors that influenced the customer to purchase the particular brand and what are their perceptions about Apple or Samsung as a brand for smartphones.

When we talk about high-end smartphones, only two companies come to our minds, namely Apple or Samsung. We can say the market is divided in two segments, such as Apple users for iOS or Samsung for android OS. If someone was to shift or purchase a high-end smartphone, he would choose from an Apple or Samsung smartphone, as his first preference. Such a survey would enable the company to understand consumer opinions about these products and hence strategies can be made to reach the market segment accordingly and to grab a higher market share.

Following are the questions to gather information about users opinion about Apple or Samsung smartphones:

Understanding the needs of customers is essential in today's competitive business environment. Product surveys provide significant insights. Asking the correct questions lets you collect data and enhance your products or services.

Product survey questions

Collect customer feedback on your products with these free product feedback surveys. Analyze the demand and know the pulse of your target audience with the data collected from the market research survey questions.

The example product testing survey questions can be used to increase customer satisfaction and improve the customer experience.

Measure the success with post-product launch survey questions and create a strategy for future updates. Experts in the field of product research, testing, evaluations, and consumer feedback create these sample questionnaire templates. They can also be customized as per your needs.

Why is it important to ask good product survey questions?

Good product survey questions are vital because they help you to get useful insights and understand client perspectives.

Well-crafted questions help uncover strengths and shortcomings, improve customer sentiment, validate assumptions, promote product development, and foster customer interaction. By asking the proper questions, you can make more informed decisions, improve your offers, and develop deeper relationships with your customers.

Finally, effective survey questions allow you to align your offerings with client wants, stay competitive, and drive business growth.

Best product survey examples

1. Product Satisfaction Survey Template

This survey template focuses on collecting user feedback about everything a customer feels about using a product.

It covers vital aspects of how often the customer indulges with a product, likes and dislikes of the product, and the reference ability of the product based on their perception of this product. It also helps monitor the customer service angle of the product.

2. Market Potential Evaluation Survey Template

The market potential evaluation survey template collects important information about the market that the product would be launched. It collects demographic information, current usage products, and any gaps in the existing product line in the market. This survey helps collect vital information for the go-to-market strategy of a product.

3. Product Awareness & Attitudes Survey Template:

This product survey template contains questions that evaluate some preliminary product awareness, discovery, usage, and attitude toward the product. This survey is widely used to understand a product's goodwill or lack in a certain market and helps collect data to build on this customer perception.

4. Short Customer Satisfaction (CSAT) Survey Template

This template offers a simplistic but powerful method to measure customer satisfaction. It contains just 4 product feedback survey questions to ask that cover the crucial metrics of customer happiness - the number of times that a customer engages with a product or a service, satisfaction with the current use of the product, the likelihood of purchasing the same product again and their likelihood of recommending the product to others.

5. Customer Satisfaction (CSAT) Survey Template

This survey template measures a product or service's customer satisfaction (CSAT). It uses unique questions that help collect data using Net Promoter Score (NPS) questions, Customer Effort Score (CES), CSAT, and customer service satisfaction.

This data will assist you in keeping those features on your product roadmap. This data will also assist you in keeping those features on your product roadmap. It helps understand the metrics to help with customer retention and upsell to customers' expectations.

How to create product survey templates

Creating product survey templates is an efficient technique to shorten your survey process and gain valuable insights. Construct an excellent product survey by showing product survey question examples.


Product surveys are an effective way to gather feedback, learn about their preferences, and improve your business strategy. Product feedback is more than just a matter of curiosity. It is more about collecting useful information about a product. And every product manager should take this seriously.

You can get useful user insights into your customers' experiences, discover areas for development, and make data-driven decisions that positively impact your products or services by creating well-designed product survey questions and efficiently analyzing the replies.

Remember that the key is to ask the proper questions and attentively listen to your client's survey responses.

Are your employees struggling with product surveys? This survey template should help you develop a good product survey questionnaire. Sign up free to gain access to QuestionPro's free survey templates.