In this webinar, we learn how to engage community members while brands fight for attention. Discover the way to collect relevant insights from the holiday campaigns and utilize these insights to keep engagement levels high even after the holiday season. We also look into how QuestionPro's Communities module provides a platform that allows companies to create engaged customer communities, collect real-time customer insights, and impact the customer experience.
The best online community managers all have common practices and keys to their success. These are the habits and activities that are key to a successful and healthy community. While there are a number of practices behind highly successful community managers, there are three that have the greatest impact on an online community.
There are several engagement techniques for an insight community. At the core of any successful insight community, you will find surveys and qualitative modules such as live discussions, an idea board, or a general forum, where members could post topics and comments. A key to any insight community is to provide enough activities for your members to stay engaged.
One of the great benefits of having a community is the opportunity to run both quantitative and qualitative research. There are numerous approaches when it comes to qualitative tools with online communities. The wide range of options is what makes online communities a great fit for your research.