Website Feedback -Engage Your Visitors

With these types of surveys, the "introduction" of the survey to the site visitor is somewhat unique. For the exit survey, there is a 'popup' invitation they see when they get to your site (or to the particular page that triggers the survey), so this must be planned, and added in the configuration options. For a feedback tab, the title is what is displayed on your site while it's in the closed/inactive position. Also, a color is set to help the tab get noticed.

Keeping your survey concise is always an important best practice; however, with website feedback it's even more critical. To minimize distrations from your critical site information, keep the requirements to a bare minimum, use logic and other elements very sparingly, and don't require any information that isn't, well, absolutely required.

Once the invitation is set and configuration customized, you are ready to paste the html embed code into your website. If you have a webmaster or network administrator, it may be easiest to forward to snipped of code (by pasting it into an email) and providing some information about the particular pages you want the survey to appear on. If you are going to add the code yourself, generally the site's footer is a good place, before the "" link. There are many tutorials available online that can be found using a search engine.