A robust tool that empowers businesses to monitor and analyze the ever-changing landscape of consumer behavior and preferences over time. This analysis can be focused on specific consumer segments or broader population cohorts. By understanding these dynamic shifts, companies can proactively adapt their products, services, and marketing strategies to better align with evolving consumer expectations and maintain a competitive edge.
Segment Trend allows users to draw correlations between specific events and shifts in consumer behavior or perception. These correlations can be further hypothesized and tested using business intelligence (BI) statistical methods to establish causation. By identifying causal relationships, businesses gain a competitive advantage in understanding and connecting with their core customers.
Login to BI > Add Widget > Segment Trend > Select Survey > Select Question > Create Segment > Save.
Segment formation is based on the hypothesis you would like to test through your analysis. QP’s BI platform allows you to build complex consumer segments by combining demographics, preferences, psychographics, and usage questions to track patterns among critical user personas.
By leveraging the data and insights provided by QuestionPro's BI platform, companies can develop a deeper understanding of their customers and create strategies that drive growth and success.
This feature is available with the following licenses :
Research Edition Communities Customer Experience Workforce University - Research Edition