The Gauge chart is a powerful visualization tool designed to display and track essential metrics, such as Mean, NPS (Net Promoter Score), and CES (Customer Effort Score). It presents these metrics in a clear and concise gauge-style dial format, making it easy for users to quickly understand and interpret the data.
This visual representation is particularly valuable for dashboards and executive reporting, where stakeholders need to grasp key performance indicators at a glance. By providing a visually engaging and informative representation of critical metrics, the Gauge feature enhances data-driven decision-making and facilitates effective communication of results.
Coming Soon
BI -> Create Dashboard
BI -> Create Dashboard -> Blank Dashboard -> Continue
BI -> Create Dashboard -> Blank Dashboard -> Continue -> Add Widget
BI -> Create Dashboard -> Blank Dashboard -> Continue -> Add Widget -> Select question based widget
BI -> Create Dashboard -> Blank Dashboard -> Continue -> Add Widget -> Select question based widget -> Select Survey
BI -> Create Dashboard -> Blank Dashboard -> Continue -> Add Widget -> Select question based widget -> Select Survey -> Select Survey Question
BI -> Create Dashboard -> Blank Dashboard -> Continue -> Add Widget -> Select question based widget -> Select Survey -> Select Survey Question -> Select Gauge Widget -> Add Widget
BI -> 3 dots -> Settings
BI -> 3 dots -> Settings -> Analytics -> Custom scoring model
BI -> 3 dots -> Settings -> Analytics -> Custom scoring model -> Scale Dropdown
BI -> 3 dots -> Settings -> Analytics -> Respondent Count
BI -> 3 dots -> Settings -> Analytics -> Respondent Count -> Scale right to left
BI -> 3 dots -> Settings -> Analytics -> Customize Mean Scale(count and percentage)
BI -> 3 dots -> Settings -> Analytics -> Customize Mean Scale(count and percentage) -> Gauge Widget
NPS (Net Promoter Score): Percentage of promoters minus detractors.
CES (Customer Effort Score): Average score of how easy customers found a task.
Thresholds: Value ranges used to color segments of the gauge.