- Media library
- Question limits
- Creating a survey from MS Word doc
- How to edit live surveys
- Survey blocks
- Survey block randomizer
- Question randomization
- Scale Library
- What is monadic testing?
- What is sequential monadic testing?
- Extraction Support for Image Chooser Question Types
- What is comparison testing?
- Custom validation messages
- Survey Builder with QxBot
- Testing Send
- Standard question types
- Advanced question types
- Multiple choice question type
- Text question- comment box
- Matrix multi-point scales question type
- Rank order question
- Smiley-rating question
- Image question type
- Date and time question type
- CAPTCHA question type
- Net Promoter Score question type
- Van Westendorp's price sensitivity question
- Choice modelling questions
- Side-By-Side matrix question
- Homunculus question type
- Predictive answer options
- Presentation text questions
- Multiple choice: select one
- Multiple choice: select many
- Page timer
- Contact information question
- Matrix multi-select question
- Matrix spreadsheet question
- Closed card sorting question
- Flex Matrix
- Text Slider Question Type
- Graphical Rating Scales
- Rank Order - Drag and Drop
- Bipolar Matrix - Slider
- Bipolar Matrix Likert Scale
- Gabor Granger
- Verified Digital Signature
- Star Rating Question Type
- Push to social
- Attach Upload File Question
- Constant Sum Question
- Video Insights
- Platform connect
- Communities Recruitment
- TubePulse
- Open Card Sorting
- Map Question Type
- Answer type
- Reorder questions
- Question tips
- Text box next to question
- Text question settings
- Adding other option
- Matrix question settings
- Image rating question settings
- Scale options for numeric slider question
- Constant sum question settings
- Setting default answer option
- Exclusive option for multiple choice questions
- Validate question
- Bulk validation settings
- Remove validation message
- Question separators
- Question Code
- Page breaks in survey
- Survey introduction with acceptance checkbox
- RegEx Validation
- Question Library
- Embed Media
- Slider Start Position
- Answer Display - Alternate Flip
- Matrix - Auto Focus Mode
- Text validations
- Numeric Input Settings- Spreadsheet
- Answer Groups
- Hidden Questions
- Decimal Separator Currency Format
- Allow Multiple Files - Attache/Upload Question Type
- Text box - Keyboard input type
- Deep Dive
- Answer Display Order
- Alternate colors
- Add logo to survey
- Custom Themes
- Display Settings
- Auto-advance
- Progress bar
- Automatic question numbering option
- Enabling social network toolbar
- Browser Title
- Print or export to PDF, DOC
- Survey Navigation Buttons
- Accessible Theme
- Back and Exit Navigation Buttons
- Focus Mode
- Survey Layout
- Survey Layout - Visual
- Telly Integration
- Telly Integration
- Workspace URL
- Classic Layout
- Branching - Skip Logic
- Compound Branching
- Compound or delayed branching
- Response Based Quota Control
- Dynamic text or comment boxes
- Extraction logic
- Show or hide question logic
- Dynamic show or hide
- Scoring logic
- Net promoter scoring model
- Piping text
- Survey chaining
- Looping logic
- Branching to terminate survey
- Logic operators
- Selected N of M logic
- JavaScript Logic Syntax Reference
- Block Flow
- Block Looping
- Scoring Engine: Syntax Reference
- Always Extract and Never Extract Logic
- Matrix Extraction
- Locked Extraction
- Dynamic Custom Variable Update
- Advanced Randomization
- Custom Scripting Examples
- Survey settings
- Save & continue
- Anti Ballot Box Stuffing (ABBS) - disable multiple responses
- Deactivate survey
- Admin confirmation email
- Action alerts
- Survey timeout
- Finish options
- Spotlight report
- Print survey response
- Search and replace
- Survey Timer
- Allowing multiple respondents from the same device
- Text Input Size Settings
- Admin Confirmation Emails
- Survey Close Date
- Respondent Location Data
- Review Mode
- Review, Edit and Print Responses
- Geo coding
- Dynamic Progress Bar
- Response Quota
- Age Verification
- Tools - Survey Options
- Live survey URL
- Customize survey URL
- Create email invitation
- Personalizing emails
- Email invitation settings
- Email list filter
- Survey reminders
- Export batch
- Email status
- Spam index
- Send surveys via SMS
- Phone & paper
- Adding responses manually
- SMS Pricing
- Embedding Question In Email
- Deleting Email Lists
- Multilingual Survey Distribution
- SMTP
- Reply-To Email Address
- Domain Authentication
- Email Delivery Troubleshooting
- QR Code
- Survey Dashboard - Report
- Overall participant statistics
- Dropout analysis
- Pivot table
- Turf analysis
- Trend analysis
- Correlation analysis
- Survey comparison
- Gap analysis
- Mean calculation
- Weighted mean
- Spider chart
- Cluster Analysis
- Dashboard filter
- Datapad
- Download Options - Dashboard
- HotSpot analysis
- Heatmap analysis
- Weighted Rank Order
- Cross-Tabulation Grouping Answer Options
- A/B Testing in QuestionPro Surveys
- Data Quality
- Data Quality Terminates
- Matrix Heatmap Chart
- Column proportions test
- Response Identifier
- TURF Reach Analysis
- Bulk Edit System Variables
- Conjoint analysis designs
- Conjoint part worths calculation
- Conjoint calculations and methodology
- Conjoint attribute importance
- Conjoint profiles
- Market segmentation simulator
- Conjoint brand premium and price elasticity
- What is MaxDiff scaling
- MaxDiff settings
- Anchored MaxDiff Analysis [BETA Release]
- MaxDiff FAQ
- MaxDiff- Interpreting Results
- Automatic email report
- Data quality - Patterned responses
- Data quality - gibberish words
- Import external data
- Download center
- Consolidate report
- Delete survey data
- Data quality - All checkboxes selected
- Exporting data to Word or Powerpoint
- Scheduled reports
- Datapad
- Notification Group
- Unselected Checkbox Representation
- Merge Data 2.0
- Plagiarism Detection
- IP based location data
- SPSS Export
- SPSS variable name
- Update user details
- Update time zone
- Teams
- Add Users
- Usage dashboard
- Single user license
- License restrictions
- Troubleshooting login issues
- Software support package
- Welcome Email
- User Roles & Permissions
- Bulk Add Users
- Two-Factor Authentication
- Network Access
- Changing ownership of the survey
- Unable to access Chat support
- Navigating QuestionPro Products
- Agency Partnership Referral Program
- Response Limits
SMS Surveys
With the populartiy of mobile devices and internet more than 50% of your respondents are on mobile. In fact over 60% of the data is now collected through mobile devices. Which is why it makes sense to send the survey via SMS. SMS surveys have better response rates over email. Part of the reason is not everyone accesses their emails on their phones.
QuestionPro offers sms surveys across all the countries at affordable rates. Get in tough with our sales/ support teams to get your sms credits.
Can I send a survey through SMS?
Yes, it is possible to send survey invitations via SMS. In order to do so, please go to: Distribute » Email » Compose
- Switch the SMS toggle ON
- Select the Email List where you uploaded the contacts
- Select the SMS invitation template
- Click on Send
- You can send the email invites, SMS invites or both email and SMS invites by just switching the appropriate toggles ON and OFF.
How can I upload my contacts with phone numbers?
Go to Distribute » Email » Lists
- Select the email list in which you want to add the contacts
- Click on Add Contacts Manually
- Enter the respondent's details like email, firstname, lastname, and contact number
- Click on Upload
- Then click on Finish
Phone number should include the country code. For example, +49 301 663 5782 where +49 is the country code for Germany.
- Go to Distribute » Email » Lists
- Select the list in which you want to add the contacts
- Click on Import Contacts
- Drag and Drop/ Browse the Excel file from your system
- Click on Upload
Can I create invitations templates for SMS?
Yes, it is possible to create multiple templates for SMS invitations. Go to Distribute » Email » Templates
- Click on + New Template
- Here you can edit the Template Name and the Message for invitation
- You can also add variables to pre-populate data.
- After designing the invitation click on Save.
What information will be sent to the SMS recipients?
The SMS receipients will get the customized SMS survey invite from the QuestionPro users along with a link to the survey. Example SMS:
Hi, you have been invited to take part in our online survey. Please click: https://qpro.io/xxxxxxxxxxx to give us your feedback. Reply STOP to unsubscribe
How can a recipient unsubscribe for the SMS sent via QuestionPro?
The SMS receipients can simply reply with the word STOP to remove themselves from the QuestionPro SMS list.
Is it possible to integrate QuestionPro with a third-party SMS vendor?
No, QuestionPro does not accept integrations with external SMS vendors as it has a partnership with a global SMS provider to provide SMS survey invitations to achieve maximum country and regional delivery.
