Text analysis and categorization

The text analysis is a text tagging and categorization report used to quantify open-ended text responses into common themes and patterns for an in-depth review of what respondents want you to know in their own words. Users will be able to create tag names based on patterns and themes they wish to analyze. It will count total tags and display a graph to analyze most to least popular categories based on the total number of tagged responses. The value of text categorization is realized when users can quantify open-ended text using numerical data points.

To set up text categories:

Go to: Login » Surveys » Analytics » Text Analysis » Text Analysis

Text Category can be set up on an Open Ended Text - Comments Box type question. Click on the Add New Tag for adding a new category. Enter in the Name and Keywords for the category. Click on Save.

Once you have added the necessary categories, you can set each response under a specific category. The system will automatically tag the responses if the keywords in the tag created matches the comment. Also, you can manually tag a response.

Click on View / Manually Tag Responses to view Tag Responses. Click on the response to tag it manually. Click on View Chart for Chart representation of Tag Responses.

Note: It is not case sensitive

Yes. You can categorize one response to multiple/all categories. You just have to keep clicking the categories you would like to tag the response to. Blue would indicate the response has been categorized in that particular tag.